What do we mean when we say COMPETENCY ?

A Competency is an underlying characteristic of a person which enables him /her to deliver superior performance

in a given job, role or a situation.

Competencies are seen mainly as inputs.

They consist of clusters of knowledge, attitudes and skills that affect an

individuals ability to perform.

Albanese (1989) Competencies are personal characteristics that contribute to

effective managerial performance.

What is a Competency Model?

Competency Model
A competency model is a valid, observable, and measurable list of the knowledge, skills, and attributes demonstrated through behavior that results in outstanding performance in a particular work context. Typically A competency model includes
Competency titles Definitions of those titles Key Behaviour indicators

Key Behaviour Indicators

Independently researches for information and solutions to issues

Ability to know what needs to be done or find out (research) and take steps to get it done
Ask questions when not sure of what the problem is or to gain more information. Able to identify the underlying or main problem. Shows willingness to experiment with new things. Develops a list of decision making guidelines to help arrive at logical solutions.

Alignment of HR systems

Competency Model

Competency based recruitment

Competency based interviews reduce the risk of making a costly hiring mistake and increase the likelihood of identifying and selecting the right person for the right job

Competency based Performance Appraisal

Competencies Enable
Establishment of clear high performance standards. Collection and proper analysis of factual data against the set standards. Conduct of objective feedback meetings. Direction with regard to specific areas of improvement.

Competency based Training

Competency based appraisal process leading to effective identification of training needs. Opportunity to identify/ develop specific training programmes - Focused training investment.

Focused Training enabling improvement in specific technical and managerial competencies

Competency based Pay

Provide an incentive for employees to grow and enhance their capabilities.

3 Important Definitions In Competency Mapping

Competency Map. A competency map is a list of an individuals competencies that represent the factors most critical to success in given jobs, departments, organizations, or industries that are part of the individuals current career plan. Competency Mapping. Competency mapping is a process an individual uses to identify and describe competencies that are the most critical to success in a work situation or work role.

Competency mapping is the process of describing skills , traits, knowledge, and experience required for a person to be effective in a job. There are three model of competency mapping which are as follow: 1. The one size all competency model 2. The multiple job competency model 3. The single job competency model

SUMMARY
No matter how formal or informal and organizations practices are regarding development planning, the important idea for the individual is to map his or her top competencies that are important to their future career passion and success. From among those top competencies, the individual needs to identify their current competency strengths, and also their future competency development needs.