Professional Documents
Culture Documents
Some answers:
Purpose
Unclear Generic Impossible Too Easy Not shared with others Incongruent
Process
Not clearly defined Too detailed Information not available Responsibilities not clearly define People not capable
Resources
Unavailable Unattainable Time as a resource Accountability Not delivered on time Lack of control
People
Not involved in planning Not trained Lack of authority Not clear accountability You get what you pay for Motivation
Support Systems
Follow up
Do not Micro Manage Set Key Indicators Set parameters Establish a routine Set time for reflection Be flexible Stay current
Analysis (Marketing)
How competitive is the Industry How has it mature (historically) How well are we doing against the industry How much of each dollar we sell is left after deducting those costs directly associated with the goods or services sold
Key Questions:
Are we High Volume or High Margin Business? Is the market place changing? How so? Is our marketing Efficient?
Product
Price
Place
Promotion
PEOPLE
Other Indicators:
General:
Number of customers and sale per customer Margin analysis per customer or type of customer Geographic analysis Margin by type of service Mix of services in terms of contributions to the mix
Wholesale or Retail:
Manufacturing:
Multiplied By
Operational Efficiency
Operational Margin
Analysis (Operations)
How much of each dollar we sell is left after deducting those costs directly associated with the goods or services sold How much of each dollar of gross margin is left after paying operational costs How much of each dollar we sell is left after deducting cost of goods and operational expenses
Key Questions:
Are we using our capacity wisely? What are the fixed and variable elements of operations? How is our operational efficiency if compared with the rest of the industry?
Break Even Chart Fixed Expenses = 40 Variable Expenses = .2 (Dollar) 120 100 80
Amount
Other Indicators:
General:
Wholesale or Retail:
Activity Costs by type of service Mix of services in terms of contributions to the total costs Costs per square foot Cost by process Mix of products Efficiency and Productivity Indexes
Manufacturing:
Analysis (financial)
How much of each dollar we sell is left after deducting cost of goods and operational expenses How much of each dollar of operational margin is left after paying financial costs How much of each dollar we sell is left after all expenses are deducted Are we using the right mix of resources? Is the cost of money congruent with its risk? How well do we invest the resources borrowed?
Key Questions:
Other Indicators:
Weighted cost of capital Cost of operations for obtaining capital Cost of resources as compared with industry Borrowing or issuing capital Buying or making Buying or leasing
Strategic Elements:
How much of each Rupee we sell is left after all expenses are deducted How much of each Rupee of profit before taxes is left after paying taxes
How much of each Rupee we sell is left after all costs including taxes
Key Questions:
Are we using the right tax strategy? Are there some risks implicit in the tax strategies followed? How can we minimize the payment of taxes without incurring in excessive risks?
Analysis (Investment)
How much of each Rupee we sell is left after all costs including taxes How many times did we sell our permanent investment (Working Capital + Fixed Assets) How much of each dollar of permanent investment has yielded during the period under analysis
Key Questions
Is our level of investment adequate? Do we have too much or too little investment? What are the components of investment? How is the investment in current assets financed by short term debt? How is the working capital financed? Do we have enough or too much investment in inventories? How do we compare with the industry in days for collections and inventories?
Thank you