ENTERPRISE RESOURCE PLANNING (ERP)

Enterprise Resource Planning - a software system that integrates core business areas such as manufacturing, distribution, financials and human resources.

Types of ERPs Horizontal ERP Vertical ERP

What ERPs you Knows? SAP, BAAN, JD Edwards, Oracle Financials, Siebel, PeopleSoft

Benefits of ERP
One common system - less duplication, more efficient Customer focus - better customer service Open communications among business partners Removes need for in-house development Good reporting capabilities Support for multiple currencies and languages

Disadvantages of ERP
High cost Forced change of processes Very complex software Lack of trained people

History of SAP
What is the long form of SAP?

Systems Applications and Products in Data Processing Founded in 1972, Re named in 1977 Before 1977 : Systems Analysis and Program Development

Three systems developed : R/1, R/2, R/3

The SAP R/3 architecture is based on a 3-tier client/server principle Presentation Server Application Server Database Server

Overview of Presentation & Database Servers

The Presentation Server GUI only At workstation Very light Sends requests to application server Obtains screens from application server and displays The Database Server Interface between application server and RDBMS Also holds the vendor specific DB driver

Platforms and Databases supported by R/3

Operating Systems AIX SINIX SOLARIS HP-UX Digital Unix Windows NT Supported Hardware IBM SNI SUN Digital HP Bull AT&T Compaq Bull / Zenith HP (Intel) SNI IBM (Intel) Digital (Intel) Data-General AS/400 Supported Front ends Win 3.1/ 95 / NT OSF / Motif OS/2 Macintosh Win 3.1 / 95 / NT OSF / Motif OS/2 Macintosh Supported Databases DB2 for AIX Informix Online Oracle 7.1 ADABAS D Oracle 7.1 SQL Server 6.0 ADABAS D

OS/400

Win 95 OS/2

DB2/400

Difference between SAP Developer, Technical Consultant & Techno Functional?

Broadly, there are 3 areas in SAP

Functional [ like MM/PP/SD ] : Related to business processes and configuration Development [ also called technical or ABAP or Netweaver programming ]: Related to programming Basis/Netweaver/SAP/Technical admin : related to system installation and support

SAP Modules

SD
MM PP

FI
CO AM

QM
P M

SAP R/3
WF
WM PS

HR

Module Functionalities
MM Material Procurement Inventory Management Batch Management Goods inspection Invoice Verification FI General Ledger Accounts Payable Accounts receivable Cash management Project Systems Project WBS Plan Budget & Monitor PP BOM/Work Center/Routing MRP Capacity Evaluations Production Orders QM in production SD Inquiry processing Sales Order Processing Delivery Processing Billing QM Quality planning Quality during procurement, production, distribution Quality Management Information - Quality inspection Information System (QMIS)

CO Cost Center Accounting Product Costing Order Contribution Analysis HR Recruitment Payroll & Time management Travel Expense accounting & Benefits Workforce planning & Training administration Organization management

Network Management
Project Management Information System

Module Functionalities
ABAP (Advanced Business Application Programming)

A high level programming language created by the German software company SAP. It is currently positioned as the language for programming SAP's Web Application Server, part of its NetWeaver platform for building business applications. ABAP is one of many application-specific fourth-generation languages (4GLs) first developed in the 1980s. latest version released is ABAP 6.40, 7.3 ABAP Version A set of middleware programs and tools that provide the underlying base that enable applications to be interoperable across operating systems The BASIS component acts as a bridge between the computing infrastructure i.e. operating system, database, network architecture and the various modules in SAP such as FICO, MM, SD, PP, PS, QM etc.

SAP BASIS

Evolution of SAP products

SAP R/3

my SAP Solutions

my SAP Business Suite

mySAP Solutions & Netweaver

mySAP CRM mySAP SRM mySAP SCM mySAP PLM SAP Netweaver

mySAP Industry Solutions (Some Examples)

SAP for Aerospace & Defense SAP for Healthcare SAP for Media

SAP for Public Sector

SAP for High Tech SAP for Retail SAP for Higher Education & Research SAP for Service Providers SAP for Industrial Machinery & Components

SAP for Automotive SAP for Mill Products SAP for Banking

SAP for Mining

SAP for Chemicals SAP for Oil & Gas SAP for Consumer Products

SAP for Pharmaceuticals

SAP for Engineering, Construction & Operations

SAP for Telecommunications

SAP for Insurance

SAP for Professional Services SAP for Utilities

Ways to Implement:

There are two main implementation approaches: Roll Out: inclusion of subsequent releases and/or locations in separate systems. Roll In: inclusion of subsequent releases and/or locations in same systems. Both focus on implementation at one location or one area of functionality, followed by subsequent implementation of other sites and/or functional areas The alternative to Roll Out and Roll In is Big Bang Generally only considered for small (<200) implementations

Microsoft Dynamics

Microsoft Dynamics is a line of ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) applications developed by the Microsoft Microsoft Dynamics:- 5 Modules Microsoft Dynamics AX (Axapta) Microsoft Dynamics NAV (Navision) Microsoft Dynamics CRM ( Customer Relationship Management) Microsoft Dynamics GP (Great Plains) Microsoft Dynamics SL (Solomon)

Microsoft Dynamics NAV & AX 2009

Microsoft NAV is targeted toward small and medium-sized businesses and offers modules for analysis, e-commerce, CRM, supply chain management, manufacturing and finance. Microsoft Dynamics NAV (Navision), also known as Microsoft Business Solution, is a mid-market accounting and ERP software package that is extremely flexible. Microsoft AX 2009 is designed for medium to large organizations and has functions that are useful for companies doing business in multiple countries. It is focused on improving individual productivity and is best suited for service organizations, manufacturing companies, wholesalers and retail-oriented companies. AX 2009 is more customizable than NAV. Versions The early versions (from 1.0 to 3.0) were called Axapta, while the later versions (from 3.0 SP6 to AX 2009) are called Dynamics AX

Microsoft Dynamics CRM

Microsoft Dynamics CRM is a multilingual Customer Relationship Management software package developed by Microsoft. Out of the box, the product focuses mainly on Sales, Marketing, and Service (help desk) sectors,.

History MS CRM

Microsoft CRM 1.0 launched in January 2003. Microsoft CRM 1.2 was released on December 8th 2003. Microsoft CRM 1.2 was not widely adopted by industry. Microsoft Dynamics CRM 3.0 Microsoft Dynamics CRM 4.0 introduced in December 2007 It features multi-tenancy, improved reporting security, data importing, direct mail merging and support for newer technologies such as Windows 2008 [6] and SQL 2008 (Update Rollup 4)[7]. Dynamics CRM 4.0 also implements CRM Online, a hosted solution that is offered directly from Microsoft. The multi-tenancy option also allows ISVs to offer hosted solutions to end customers as well. Dynamics CRM 4.0 is the first version of the product which has seen significant takeup in the market and passed the 1 million user mark in July 2009 [8]. Microsoft Dynamics CRM 2011 Dynamics CRM 2011 was released to open Beta in February 2010 It then went into Release Candidate stage in December 2010 The product was then released in February 2011

Companies Work & Kind of Reqt.

Companies Work

TATA Consultancy Services Accenture Services Pvt Ltd WIPRO INFOTECH Polaris Software Lab Ness Technologies Mphasis Ltd. Zensar Technologies Pvt Ltd,(Client Credit Suisse) Persistent Systems Ltd. Sonata Software Ltd Synechron PVT. LTD Infosys Tech Mahindra

Requirement

MS Dynamics Navision Technical/ Techno Functional/ Functional MS Dynamics CRM (Microsoft Dynamics CRM Technical consultant) MS Dynamics AX Senior Programmer/ Technical/ Functional/ Techno Functional

Oracle Apps

Overview

Oracle 11i refers to the Oracle ERP Application Suite (often called Oracle E-Business Suite) Oracle Apps is the number one standards-based application platform that offers powerful combination of solutions and choice for enterprise business and IT Strategy. Oracle Apps is the leader among applications associated with : Portfolio management Customer relationship management (CRM) Human capital management (HCM)

Oracle Apps

Portfolio management :The art and science of making decisions about investment mix and policy, matching investments to objectives, asset allocation for individuals and institutions, and balancing risk against. performance. Customer relationship management (CRM) :It is a widely-implemented strategy for managing a companys interactions with customers, clients and sales prospects Human capital is the stock of competences, knowledge and personality attributes embodied in the ability to perform labor, so as to produce economic value Oracle Application expertise combined with Domain Expertise in Manufacturing, Retail, Distribution, Banking and Financial Services.

Requirements we get for Oracle apps

Oracle apps Database Administration. Oracle apps Technical Consultant Oracle apps Functional Consultant Oracle apps Techno functional Consultant

Modules
Oracle CRM (Customer Relationship Management) Oracle Financial Oracle HRMS (Human Resource Management System) Oracle SCM (Supply Chain Management )

SIEBEL

Siebel is a prominent vendor of interoperable ebusiness software called as Siebel Systems which was a software company principally engaged in the design, development, marketing, and support of customer relationship management (CRM) applications.

CEO Thomas M. Siebel founded the company in 1993 in San Mateo, California.

Versions of Siebel

Siebel 2.0 (Release end of 1995) Siebel 3.0 (Release Feb 1997) Siebel 6 (also known as Siebel 2000) Siebel 7.0 (Released 2001, was the first web-based version) Siebel 7.5 (Released in 2002) Siebel 7.7 (Release in 2004) Oracle Siebel 7.8 (Released in 2005) Oracle Siebel 8.0 (Released in 2007) Oracle Siebel 8.1 (Released in 2008)

Siebel requirements and skills

Siebel Application developer Skills include Siebel functionalities like Siebel Configuration, e-scripting, web services, Workflow. Siebel 8.x version is used.

Siebel support: Siebel support analyst skills include SIEBEL 7.8/8.0. Siebel Analytics,Siebel tools. Siebel support admin- Siebel Server Installation, Siebel server components configuration, Stop/start Siebel servers, enable/disable server components. Application Deployment Manager (ADM)

Siebel testing Siebel 7.7. skills include unix testing, mainframe testing, sap siebel testing, automated tool testing, winrunner, qtp, load runner.