Presented By

DISHA SINGH -(pg/17/033) DIVYA SHAHI -(pg/17/034) GANGA PRASAD-(pg/17/035) GARIMA RAI -(pg/17/36)

Healthcare industry is a wide and intensive form of services which are related to well being of human beings. Health care industry covers hospitals, health insurances, medical software, health equipments and pharmacy in it. These institutions are led by either the government of a county or the private sectors . And we can also say that health care is the process which include the Health care is the diagnosis, treatment, and prevention of disease, illness , injury, and other physical and mental impairments in humans

Primary care Secondary care Tertiary care Quaternary care I. Hospitals II Medical insurance III. Medical software IV. Health equipments

Inputs of health care industries

Types of health care services

Hospitals , Pathology, Clinics Blood Banks,Meditation Centres Emergency services , Online Medical Services , Telemedicine Naturopathy , Yoga Centres ,Fitness Centres ,Laughter Clubs ,Health Spas

Anesthesiology , Cardiology , Cardiothoracic Surgery , Dermatology & Venereology , Endocrinology , Gastroenterology , General surgery , Medicine , Nephrology , Neurosurgery, Neurology , Obstetrics & Gynecology , Ophthalmology ,Orthopedics ,Otorhinonolaryngology ( ENT ) ,Pediatrics ,Pediatric Surgery ,Psychiatry ,Plastic Surgery , TB & Chest ,Urology Service
Therapy Centre , Labour Room Services including Navajaat Shishu Paricharya , Operation Theatre , Laboratory Facilities , Radiological Services ,Ayurvedic Pharmacy , Coronary Care Unit , Dispensary , Kitchen .

Health care industry plays an important part in the economy of a country. The health care industry determines the GDP or the gross domestic product of any country. It also determines exports status, employment, capital investment etc.

It may help to know the gross figure of investment in health care It may help to know the insight working of hospital in health care It may help to know the differences of service general hospital and specialty hospital It may help to know the satisfaction of the people in health care in Varanasi

To know about the Total Capital Investments through Infrastructure Available at location To know about the total Manpower Investment To identify the benefits derived by the consumers from the various capital and manpower investments To understand the consumer perceptions and preferences based on select (Capital & Manpower) attributes. To explore a correlation between the actual investments made by the institution and the related perception of the consumer set.

Type of research Descriptive research Types of data Primary data Data collection method With the help Of Questionnaire Universe of study Varanasi region Sampling technique Stratified sampling Sample size 400 respondent Sample technique Randomly selectation of sampling Data presentation Table, Bar, Graph, Pie chart techniques

This Graph Shows that at time of serious illness 27% think about Apex 18% think about BHU 33% about Heritage 12% Alakhnanda 10% other

35 30 25 20 15

10
5 0 Series1

Series1

Ape x 1st 2nd 3rd 82 63 76

BHU Heri Alak Lax tage nan mi da 61 98 50 117 79 41 34 19 83 23 41 49

120 100 80 60 40

63 76 43
43 61 117 34 63 23

20
0

36

4th
5th

43
36

49
35

51
12

96
56

50
107

This Pie chart shows that while choosing criteria of any hospital that is 21% believe in service 36% believe in Brand 43% in specialty

Chart Title

Service 21%

Brand 36%

Speciality 43%

20% people believe in service 30% people believe to prefer near to residence 18 % people believe in quality on doctors 23 % believe in availability of equipment 9% believe in other think

45% people believe in quality of doctor 32 % people believe in equipment 23% on service Pathology clinic 54% believe in hospital equipment 34% believe in doctor experience 12% on other service

76% people believe in doctor quality 6% on the equipment 12% believe on the OPD service

67% believe in availability of medicine 24% believe in indoor service member

9% on the other service

6% on other service

ward Subsidy treatment Equipment Emergency Series1 Staff Round docter OPD Brand name 0 200 400 600 800 1000 1200 1400 1600 1800

General

Specialty

GodauliaAshapur

Lanka 3.5 cr. DLW 1 cr. Sigra 1.6 cr. Bhelupur 1.3 cr. Pandeypur 2.67 cr. Godaulia3.1 cr. Ashapur2.1 cr.

67 lac 41 lac 59 lac 49 lac 57 lac 67 lac 53 lac

70 60

50
40 30 20 10 0 Lanka DLW Sigra Bhelupur Pandeypur General hos. General hos. Speceality

In general hospital maximum equipment are available and the estimated cost about 34 - 87 lac.

Specialty hospital have related equipment and the cost will be 2-15 lac. About facility In general hospital the facility cost will be near about 25 lac

In specialty hospital the facility cost will be 15 lac

This graph shows that the investment in the power supply is if you use both light and generator both in your hospital than the amt. is 19 lac and specialty hospital the amt is 7 lac.

20 15 10 5 0

General hos. Speciality

General hos.

For General hospital the main doctor are available and in night shift junior are available the main doctor will be 5-10 and junior doctor will be 15 -35 Nurse Ward boys Cleaner General 25-50 15-20 2-5 Specialty 2-5 2-3 0-1

So we can say that for general hospital the requirement will be 2oo and Specialty will be 50

We find that For serious illness 27% think about apex 18% about BHU 33% about heritage 12% about Alakhnanda 10% about other. We find that five most hospital in Varanasi Heritage got 117 point Apex got 87 and BHU got 61 and other The most criteria for choosing the hospital is 21% on service 36% on brand 43% on specialty .

We find that the types of specialty hospital 60% believe in the quality of doctor and 24% on the equipment 16% other .

We find that for general hospital 1 cr. -3.5 cr. Is required for investment and specialty hospital 41- 47 lac is required
We find that for general hospital 200-300 manpower is required and for specialty 10-80 lac. Is required.

After analyzing the responses of the target groups I have arrived at the following conclusion In Varanasi at the time of serious illness the main hospital is Heritage Apex BHU Heritage is ranking as a good hospital in Varanasi In specialty hospital max. people believe in the quality of doctor For investment of general hospital max. 3.5 cr. Is required and specialty hospital 67 lac. Is required For manpower equipment in general hospital is max. 300 and specialty hospital 50 member.