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By : Mohamed Shefeeq

Sunday, May 06, 2012

Organizational behaviour is concerned with people's thoughts, feelings, emotions and actions in setting up a work. OB deals with
The study of human behaviour. The interface between human behaviour and the organizational context, and The organization itself.

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Organizations achieve their goals by creating, communicating and operating an organizational behaviour system. Organizational behaviour system defines organizational structure and culture and explains their impact on employees.

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Sunday, May 06, 2012

The model that a manager holds usually begins with certain assumptions about people and thereby leads to certain interpretations of organizational events. There are mainly four models:
Autocratic Model Custodial Model Supportive Model Collegial Model

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Manager has the power Employees required to follow Increasing dependence on boss High human cost

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focuses better employee satisfaction and security employee dependence on organization economic rewards and benefits employees are happy and contented

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depends on 'leadership employees will take responsibility develop a drive to contribute and improve them 'Support' the employee's job performance feeling of participation and task involvement

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team concept management is seen as joint contributor 'self-discipline contribution towards their work enthusiasm in employees' performance

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Autocratic

Custodial

Supportive

Collegial

Basis of Model

Power

Economic resources

Leadership

Partnership

Managerial- orientation

Authority

Money

Support

Teamwork

Employee result

psychological

Dependence on boss

Dependence on organization

Participation

Self-discipline

Employee needs met

Subsistence

Security

Status and recognition

Self-actualization

Performance result

Minimum

Passive cooperation

Awakened drives

Moderate enthusiasm

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The selection of model by a manager is determined by a number of factors such as, the existing philosophy, vision and goals of manager.

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Interpersonal roles
Figurehead Leadership liaison

Informational roles
Monitor Disseminator spokesperson

Decisional roles
Entrepreneur Problem solver Resource allocator negotiator
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