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DEFINITION
Emotional Intelligence is the ability of an individual to
deal successfully with other people , to manage ones self, motivate other people, understand one's own feelings and appropriately respond to the everyday environment
Self-Awareness
The ability to recognize and understand your moods, emotions as well as Its effects on others.
Self-Management/Regulation
The ability to control or redirect disruptive impulses and moods. The propensity to suspend judgment - to think before acting
Motivation
A passion to work for reasons that go beyond money and status A propensity to pursue goals with energy and persistence
Empathy
The ability to understand the emotional make up of other people Skill in treating people according to their emotional reactions
Social Skill
Proficiency in managing relationship and building networks An ability to find common ground and build rapport
ADVANTAGES
For all its supporter E I has just as many critics who say it is difficult
E I is it a form of a intelligence ? Most of us would not thing being self- aware or self motivated or having empathy is a matter of intellect
E I cannot be measured many critics have raised questions about
measuring E I Because E I is a form of intelligence they argue there must be right and wrong answers for it on test
The validity of E I is support- some critics argue that a because E I is
so closely related to intelligence and personality once you control for these factors it is nothing unique to offer.
DISADVANTAGE (cont)
EI is dependent on situational factors Assumes stability across all situations Congruency between self-evaluation and recruiter evaluation Certain jobs not dependent on level of Emotional Intelligence
CONCLUSION
Different EI components are more relevant depending on specific job
requirements
Training can be used as a way to increase EI of employees Bar-On provides the only statistically proven method of determining an