INDUSTRIAL MORALE

Presented by: Rachna Bakshi 193-MBA-10

INDUSTRIAL MORALE

Industrial morale may be defined as the possession of a feeling on the

part of the employee of being accepted and belonging to a group of employees through adherence to common goals and confidence in the desirability of these goals.

Different aspects of the definition

Feeling accepted by ones own group. Showing common goals with the group in which one works. Having confidence and faith in the desirability of these goals.

Characteristics of Industrial morale

The absence of conflict. It is a feeling of happiness. It is a good personal adjustment. It is a combination of job related attitudes. It is the individuals acceptance of the goals of the group.

Determinants of Industrial morale

Feeling of solidarity, identification and belonging: Maier and wright have demonstrated that a couple of strong friends among children are less affected by a frustating situation than the pair who are not friends.

Experience of progress towards the goal: The progress towards the goal must be experienced and obser4ved by the group. The group spirit remains at a high level if the group is conscious of the progress made towards the goal.

Need for a goal: If the group has a goal to achieve, group cooperation is easily promoted.

Tolerance and Freedom: If each member of the group is allowed and encouraged to participate in achieving the common goal the worker feels that his effots are important and significant in achieving the final goal.

Factors that influence the morale

Job Satisfaction: Job satisfaction is an individual phenomenon. If an individual is dissatisfied with his job, it may lower the overall morale. Attitude: if the attitude of employees is unfavourable towards the management, a slight disturbance will create all sorts of complications, being an indicator of low morale. Type of supervisior: Supervisiors can make or break morale. The behaviour of supervisior and his dealings determine the morale of the group.

Friendly criticism and correction: Criticism and blame pointed against the workers should have real justification.

Methods of increasing industrial morale

Expert Approach: the expert approach is the most frequently used technique in industry. If things do not go well in a factory and thetrouble persists inspite of the best effort of an individual, an expert is appointed for the time being to find out the core of the trouble. Industrial Spy Approach: An expert whose true identity is not known to the employees and who acts as a participant observer in disguise is appointed as the spy. Indystrial counsellor Approach: The employees are informed that the industrial counsellor is a representative of the personal department and has been deputed by the management to talk with them.

Employee problem Approach: In this technique, the group is directed to solve its own problems by the group discussion method. This approach is mostly a form of role playing where the foreman, the boss or a trained psychologist puts forth an urgent day-to-day problems to the employees, with some amount of guidance but very little interference.

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