Professional Documents
Culture Documents
Performance Appraisal
Performance Appraisal (PA) refers to all those
Objectives
Provide a basis for promotion/ transfer/
termination. Enhance employees effectiveness by helping to identify their strengths and weaknesses. Inform them about expected levels of performance . If employees understand their roles well, they are likely to be more effective on the job. Identifying training and development needs of employees.
Bharti Airtel
Largest Private Integrated Telecom Company
in India.
3rd largest Wireless Operator in World. Largest & Fastest growing wireless operator
in India.
Largest Telecom Company listed on Indian
Stock Exchange.
individual participant in a clear way designed to promote understanding, acceptance and ultimately behavior.
Confidential Report
Prepared at the end of the year.
supervisor.
weaknesses of employees.
Management by Objectives
MBO emphasizes collectively set goals that are
management to attain maximum results from available resources by focusing on achievable goals
Identify
Define
expected results.
Assign
Define
TECHNIQUES AT AIRTEL
ESSAY TECHNIQUE : Appraiser records
overall impressions about employee : strengths, weaknesses, promotability, development needs. CRITICAL INCIDENT TECHNIQUE : Maintain daily log of what the employee does. Susceptible to favouritism. FORCED DISTRIBUTION RANKING : Relative rankings of employees with each other. Employees allotted to certain
e POWERING
Launch leadership or culture awards Identify a dozen behaviour that you would like
everyone to have. Take one behaviour per month and ask each employee to select any one colleague who displays that behaviour best also telling the reason for selection. Declare region-wise and vertical wise winners. Role play.
e NABLING
Creates time and space to think. Airtel instituted the K$ as the unit of
performance credit. Assess knowledge assets, quality of contributions. Rewards, promotions, incentives, gifts.
e NGAGING
Employee experiences. Designating functional heads as Knowledge
Champions and setting up a community or experts instrumental in enhancing Knowledge Management at Airtel. Implement floor walks, tea sessions, informal gatherings especially with middle level employees and line managers. Drive improvements much faster.
e NERGIZING
Involvement of employees in decision making
or influencing. Use technology webinars, live chats, active blogs. Assess behaviour initiatives, out-of-the-box thinking, awareness. Include informally in appraisal evaluation.
1. ATTITUDE, 2. 3. 4.
5. 6. 7.
MOTIVATION INITIATIVE WORK QUALITY WORK EFFICIENCY (WORK HOURS/RESULTS) TEAM WORK ORGANIZATION ABILITY RESPONSIBILITY