Chapter 11 Leadership and Trust

Robbins et al., Fundamentals of Management, 4th Canadian Edition 2005 Pearson Education Canada, Inc.

FOM 11.1

Learning Outcomes

Define leader and explain the difference between mangers and leaders Summarize the conclusions of trait theories of leadership Describe the Fiedler contingency model Summarize the path-goal model of leadership (continued)
FOM 11.2

Robbins et al., Fundamentals of Management, 4th Canadian Edition 2005 Pearson Education Canada, Inc.

Learning Outcomes (continued)

Explain situational leadership Discuss the qualities that characterize charismatic leaders Describe the skills that visionary leaders exhibit Explain the four specific roles of effective team leaders Identify the five dimensions of trust

Robbins et al., Fundamentals of Management, 4th Canadian Edition 2005 Pearson Education Canada, Inc.

FOM 11.3

Managers Versus Leaders

Managers
Appointed and Have Formal Authority

Leaders
May Have Managerial Authority and Influence Others
FOM 11.4

Robbins et al., Fundamentals of Management, 4th Canadian Edition 2005 Pearson Education Canada, Inc.

Trait Theories of Leadership

Drive Desire to Lead SelfConfidence Job-Relevant Knowledge
FOM 11.5

Honesty and Integrity

Intelligence
Robbins et al., Fundamentals of Management, 4th Canadian Edition 2005 Pearson Education Canada, Inc.

Identifiable Leadership Behaviours

Behaviors go beyond looking at traits: Autocratic

Centralize Authority, Limit participation Full participation, discussion, etc

Democratic

Laissez-faire

Gives team members full freedom

FOM 11.6

Robbins et al., Fundamentals of Management, 4th Canadian Edition 2005 Pearson Education Canada, Inc.

Charismatic Leadership
Self-confidence Vision Ability to articulate a vision Strong convictions

Extraordinary behaviour
Appearance as change agent Environmental sensitivity

Robbins et al., Fundamentals of Management, 4th Canadian Edition 2005 Pearson Education Canada, Inc.

FOM 11.7

Visionary Leadership
Express the Vision Extend the Vision

Explain the Vision

Robbins et al., Fundamentals of Management, 4th Canadian Edition 2005 Pearson Education Canada, Inc.

FOM 11.8

Entrepreneurs and Visionary Leadership

Leader of a jazz ensemble Draws out the best of everyone Driving force through the early stages of the venture

Robbins et al., Fundamentals of Management, 4th Canadian Edition 2005 Pearson Education Canada, Inc.

FOM 11.9

Leadership Issues

National culture Emotional intelligence

Self-awareness Self-management Self-motivation Empathy Social skills

Substitutes for leadership

FOM 11.10

Robbins et al., Fundamentals of Management, 4th Canadian Edition 2005 Pearson Education Canada, Inc.

Trust: The Essence of Leadership

Integrity Competence Consistency Loyalty Openness

FOM 11.11

Robbins et al., Fundamentals of Management, 4th Canadian Edition 2005 Pearson Education Canada, Inc.

Trust as the Foundation of Leadership

Willing to be vulnerable Ability to gain knowledge and creative thinking In times of change and instability, people turn to personal relationships

Robbins et al., Fundamentals of Management, 4th Canadian Edition 2005 Pearson Education Canada, Inc.

FOM 11.12