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Retail/Wholesale Sales Network Design

BY

PROJECT PLAN

Work breakdown structure The purpose of this project is to design and implement a fully switched network for Retail/Wholesale Sales within a two- month timeframe. To perform this network installation, we must complete a number of phases, activities and tasks which will lead to the production of the project deliverables, these are the phases, activities and tasks required to complete this project. Phases

Note: The initiation activities have not been described here, as they are 100% complete
Phase Title Activity Title Planning Create project plans Activity Description Create each of the detailed plans required to schedule the tasks, Staff, resources, suppliers, expenditure and communications Within the project. Review the project to determine whether all the required activities have Been completed and the project is now ready to progress to the Execution phase.

This project will consist of four phases: Initiation, Planning, Execution and Closure.

Perform phase review


Phase Title Initiation Phase Start up project by documenting a business case, Examine requirements, create project proposal, And appoint the project team. Note: all of these steps have been completed Create detailed project plans for the management of Activities, resources, finances, risks, deliverable quality, Communications and customer acceptance of deliverables. Perform the actual steps required to implement the Retail/ Wholesale Sales network infrastructure. These steps include Attaining and installing the wiring necessary for a fully functional Network, attaining and building all necessary hardware, attaining And installing all necessary software, including operating systems, Constructing the communications equipment, testing the network And releasing it to users. Following the release of the network to users, Retail/Wholesale Sales will complete an independent review of the projects success And in conjunction with Network Solutions, identify any lessons Learned for future projects.

Execution Design network Install wiring Build hardware Configure hardware Undertake a detailed site audit and then design in detail the new Network infrastructure. Install all wiring and wiring hardware including an extra 10% for future Growth of employees necessary to complete the network infrastructure. Attain and install the equipment required to create mail, file, web and Application servers. Customize each of the new servers for the users particular environment.

Planning

Execution

Closure

Activities

Within each phase, a suite of activities are required to produce each project deliverable. The following table lists all of the project activities to be completed throughout the project life cycle.

Install communications Attain, install and customize the communications equipment required to Transport data between the servers and the users PCs. Install applications Install the acquired business applications-Financial, payroll, and other Business applications specified in the network design document- on the New servers. Install clients Install and configure operating systems, and communications software On each PC, to enable users to access Retail/Wholesale Sales central Business applications. Go live Test the new network, ensuring that applications function correctly, users Can access applications, mail and internet features, and that network Performance and reliability is satisfactory. Perform phase review Review the project to determine whether all the required activities have Been completed and the project is now ready to progress to the closure Phase. Closure Perform project closure Formally close the project

1.3 Tasks Each of these activities requires completion of a broad suite of tasks. The following table lists all the project tasks to be undertaken during the project life cycle. Note: The initiation tasks have not been described here, as they are 100% complete

Configure file servers Configure web server Configure application Servers Install communications Attain communications Equipment Install communications Equipment

Configure file servers according to the design documentation Based on Retail/Wholesale Sales requirements. Configure web server according to the design documentation Based on Retail/Wholesale Sales requirements. Configure application servers according to the design Documentation based on Retail/Wholesale Sales Requirements. Order the communications hardware and software required When ordering server equipment. Install and configure communications hardware and software To be ready for use. The equipment will enable the central Servers to communicate with user PCs and the internet Through a security firewall. Install all business applications on the application servers To prepare for the new system.

Install applications Install applications Install clients Install and configure user PCs With the servers, applications and communications Infrastructure installed and configured , build the users Environment. Install the operating systems, install the Communications technologies required to enable users to Access central servers as well as the internet.

Install and configure Peripherals Go live Perform final testing

Install and customize all required computer peripherals To be ready for go live. With everything installed and configured, test the entire System to ensure that we have a live operational network. Perform end to end performance and reliability testing Across the network. When users have attained access to the new network and it Is operating at expected performance levels, review the Project to ensure that all tasks have been completed and The project is ready for closure and formally close the Project.

Perform phase review Perform phase review

1.4 Milestones
The key milestones to be achieved by this project are listed in the following table.
Milestone title Milestone description Date

Project planning complete

The project has been planned and is ready To enter the execution phase. The site audits have been carried out and all Network architectural design documentation Completed.

6-28

Network design complete

7-01

Wiring complete
Server hardware built Server hardware configured Communications installed Applications installed

All wiring and components have been installed.


All servers have been procured and installed. All servers have been configured. Communications equipment has been installed. All business applications have been installed On the new network platform and are fully functional. User PCs have been configured for the new Network, and users are ready access the Network and internet. The entire network solution has been thoroughly tested and is Ready to go live. The new network is live and users are using the network. The project has been closed.

7-11
7-11 7-12 7-15 7-19

Clients installed

7-21

Final testing complete

7-21

New network live Project closed

7-21 7-22

PRINTER

SHREDDER

FAX

Telecom Room

COPIER

Camera With Card Reader

EMPLOYEE WORKSTATIONS

E XE ASS CUTI IST VE AN T

MANAGEMENT

ACCOUNTING

EMPLOYEE WORKSTATIONS
E XE ASS CUTI IST VE AN T

HUMAN RESOURCES

MANAGEMENT

EMPLOYEE WORKSTATIONS

SECOND FLOOR
CONFERENCE ROOM

RECEPTION DESK

trash

EXECUTIVE OFFICES

File Cabinet

EXECUTIVE OFFICES

C V

C V

C V

C V

SECURITY

SALES DEPT

Camera /card reader

Store Floor

SALES DEPT

Telecom room

Checkout

ROLL UP DOOR

C
Loading Dock

Shipping/Recieving
SecurityOffice

Shipping

Receiving

Inventory

Inventory

Inventory

Warehouse

C
Network/Phone Administration
Camera with Keycard reader

Server room Telecommunications Room

PhoneRacks

74.99 per month

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PowerEdge R310 Rack Server

Enterprise-class server with the right balance of performance and value

Dell Price $64900

The R310 Server will be configured with Active Directory, DHCP, DNS, security, and file/print services.

The Power Edge R310 is an Intel processor-based enterprise-class 1-socket rack server that provides advanced systems management and redundancy options for web, email, SAN proxy, DHCP server, video streaming, security, and file/print services.

PowerEdge R415 1U Rack Server- Web, Print Server

Versatile value in a compact 1U chassis

Dell Price $83900

The R415 server will be configured for web applications, to include Microsoft SharePoint.

The two-socket 1U Dell PowerEdge R415 server with optional enterprise-class features provides a cost-efficient balance of processing power and value for IT infrastructure, file/print, Web application, email, small virtualization deployments and entry-level high-performance computing (HPC).

PowerEdge R510 Multi-purpose, high-capacity value rack server

Dell Price $97900

The R510 server will be configured as the database server as well as the system management server.

The R510 can serve the needs of small and medium businesses or corporate environments by providing an excellent platform for core business applications such as Microsoft SQL Server and Microsoft Exchange.

PowerEdge T410

Robust performance and flexibility

Dell Price $84900

The T410 server will be configured as the mailbox, and storage server, with the capabilities of handling up to 200 mailboxes at 4GB each

The Dell PowerEdge T410 Tower Server is Dells high value and flexible 2-socket tower designed to address the broad needs of the growing business and corporate remote offices. Advanced processing performance, memory and storage The advanced performance of Intel Xeon 5500 series processors, Double Data Rate 3 (DDR3) memory and up to six 3.5" hard drives (or optional 2.5") meet the multiapplication needs of a growing businesses.

Cisco 1800 Series Integrated Services Routers: Cisco 1841 Router (Modular) Price..589.00

The Cisco 1841 router features secure, fast, and high-quality delivery of multiple, concurrent services for smallto-medium-sized businesses and small enterprise branch offices
Integrated Channel Service Unit (CSU)/Data Service Unit (DSU) This feature consolidates typical communications equipment found in branch-office wiring closets into a single, compact unit. This space-saving solution provides better manageability.

PowerConnect 6248 Switch 48 port stackable switch with advanced layer 3 technology

Dell Price $184800

Each location will be wired for CAT 6 Unshielded Twisted Pair Ethernet and configured with dell power connect 6248 48 port gigabit Layer 3 Ethernet Switches
The PowerConnect 6248 48-port Gigabit Ethernet Layer 3 switch delivers significant rack density and advanced core switching capabilities, including: Optional 10 Gigabit Ethernet uplinks Stacking for up to 12 systems Support for 10GBase T and SFP+ 10GE Modules

PowerVault TL2000 Tape Library

Dell Price $586900


Disaster recovery will be handled by dell power vault 2000 tape library, using automated tape backup and archiving.

Regular, disciplined backup is a vital part of a comprehensive disaster recovery strategy. The Power Vault TL2000 is a powerful tape library that helps organizations automate their backup processes to reduce the need for manual intervention and the risk of human error. The Power Vault TL2000 uses the optical cartridge location technology for precision cartridge handling and inventory, which helps improve the overall reliability of backups.

Your all-in-one office partner Do more for your business with the Dell 2155cn Multifunction Color Laser printer, which can serve as your scanner, copier, fax machine and printer. Your documents print fast and look sharp with 600x600 dpi and up to 24ppm letter printing.

Dell Price

$439.99

Enjoy faster printing up to 24 pages per minute (letter) for color and black-and-white documents (actual print speed will vary with use) Delivers the professional color printouts you need with 600x600 dpi print resolution Print tons of pages with high yield 2,500 page1 color toner cartridges and up to 40,000 maximum monthly duty cycle

Four Dell 2155cn multifunction color laser printers will be installed.

PowerConnect W-650 and W-651 Small Business and Branch Office Controllers

price549.00

Power connect W-651 wireless access controller will be installed, it has an integrated single radio, dual band 802.11 b/g/n wireless access point that delivers wire-like performance up to 300 Mbps data rates. The Dell Power Connect W-650 and W-651 controllers are compact and costeffective wireless network control solutions. The W-650 includes an eight-port Ethernet switch and IP router, while the W-651 has an integrated single-radio, dualband 802.11a/b/g/n wireless access point that delivers wire-like performance at up to 300 Mbps data rates.

Dell Price $589.99

Tripp Lites SmartPro 1500RMXL2U 1500VA rack mounted uninterruptible power supply will be placed in all racks for the servers, routers, and switches. Tripp Lite's SMART 1500RMXL2U intelligent, line interactive rack/tower uninterruptible power supply prevents data loss, downtime and equipment damage due to power outages, voltage fluctuations and transient surges

Dell Price

$139.99

Experience the next generation of performance with the 48-Port Cat6 Patch Panel from Cables To Go. The high density 19-inch panel design will save you valuable space in your rack. It provides optimal performance, even when interfacing with multi-vendor's equipment. Each panel features an industry-standard 110 termination block, and clear numbering on both the front and back, giving you a quick and easy way to identify cable runs

Description CAT6, UTP, Bulk Cable, Solid, 500MHz, Gray, 1000 ft Price $141.90 Qty 3

Bulk Fiber, Multimode, Zip cord Duplex, 62.5 / 125, Plenum, 1000' Spool $230.95 Qty 1

CAT6, UTP, with Molded Boot Patch cords, 500MHz, Gray, 5 ft $2.32

Qty 100
Sub-Total:

$888.65

Precision M4500 Mobile Workstation

Dell Price $114900

The world's most powerful 15.6-inch mobile workstation a superior combination of mobility and professional productivity maximized by awesome performance and impressive scalability to empower the most demanding applications.

Vostro All-in-One Desktop Computers


Workspace, meet desk space

Dell Price $71200

The powerful, space-saving Vostro All-in-One (AIO) is designed for small businesses.

Refreshing Simplicity: Clutter-free design, easy setup Flexibility and Power: Full-featured connectivity and productivity Peace of Mind: Custom support and worry-free data protection

Statement of Work for Retail/Wholesale Sales Network Design

TABLE OF CONTENTS
1 2 3 4 BACKGROUND ............................................................................................................................................... 85 OBJECTIVES ................................................................................................................................................... 85 SCOPE................................................................................................................................................................. 4 WORK APPROACH ......................................................................................................................................... 6 4.2 4.3 4.4 4.5 4.6 5 6 7 DEVELOPMENT ............................................................................................................................................. 6 INSTALLATION .............................................................................................................................................. 6 TESTING ....................................................................................................................................................... 6 TRAINING ..................................................................................................................................................... 6 USER ACCEPTANCE ...................................................................................................................................... 6

KEY PROJECT MILESTONES ...................................................................................................................... 7 INTERNAL STAFFING, ROLES & RESPONSIBILITIES .......................................................................... 8 MANAGEMENT APPROACH ........................................................................................................................ 9 7.1 7.2 7.3 7.4 DELIVERABLE ACCEPTANCE MANAGEMENT ................................................................................................ 9 RISK MANAGEMENT ..................................................................................................................................... 9 CHANGE MANAGEMENT ............................................................................................................................... 9 ISSUES & PROBLEM MANAGEMENT .............................................................................................................. 9

8 9 10 11

PROGRESS REPORTING AND COMMUNICATIONS ............................................................................ 10 PROJECT SCHEDULE .................................................................................................................................. 10 COST ANALYSIS.10 ACCEPTANCE AND AUTHORIZATION11

Background
Currently Retail/Wholesale Sales located at 11506 Deep Hollow ct. Midlothian, VA 23112 has an urgent need for a new network infrastructure to fully support their growing retail business. The business sells to retail and wholesale customers as well as ordinary customers. They want to be involved in internet sales as well. As of now the business employs 86 people with a future growth of 10%. There is no network infrastructure in place; therefore a new network system will be installed.

Objective
Retail/Wholesale Sales has requested network solutions to install and configure a new fully switched Local Area Network (LAN).This will allow the company to handle online transactions, phone transactions as well as customer walk-ins. The upgrade will also improve the communications department to handle larger volumes of customer support. The improvements will also take into consideration the building location to allow for extreme temperature and humidity changes. Current customer concerns are: Ensuring secure connections between areas of the building. Allowing for a 10% expansion in the near future. Ensuring that all locations have access to software needed for day to day operations. Wireless access for remote workstations. Internet access Web server for hosting company website and sales.

Scope
The servers will reside in the basement of the building. The servers will be rack-mounted dell power edge R310, R415, T410, and R510. Disaster recovery will be handled by dell power vault 2000 tape library, using automated tape backup and archiving. Tripp Lites SmartPro 1500RMXL2U 1500VA rack mounted uninterruptible power supply will be placed in all racks for the servers, routers, and switches. The servers will be placed in the server room inside of cabinets. Verizon will be the service provider. There will be 86 workstations installed and configured on location which will be the dell Vostro all in one desktop. These workstations will have Windows 7 professional preinstalled and be networked via 10/100/1000 Ethernet. Five dell precision m4500 mobile workstation laptops were purchased and issued to management from the IT department and will also be preinstalled with windows 7 professional. Power connect W-651 wireless access controller will be installed, it has an integrated single radio, dual band 802.11 b/g/n wireless access point that delivers wire-like performance up to 300 Mbps data rates. All workstations will be configured to log in to the servers located in the server room. Four Dell 2155cn multifunction color laser printers will be installed. Network solutions will configure and install the 3 Cisco Routers and 3 Dell Switches that will be used for the LAN connections. Each location will be wired for CAT 6 Unshielded Twisted Pair Ethernet and configured with dell power connect 6248 48 port gigabit Layer 3 Ethernet Switches and Cisco 1841 integrated services routers. Network solutions will configure the Network to be a class B TCP/IP based network addressed in the 186.32.0.1 186.32.0.62 (Call Center/Training), 186.32.0.68 182.32.0.126 (Retail/Internal), and the remaining five subnets will be used by the phones, and printers with a subnet mask of 255.255.192.0. IEEE 802.3 and 802.11 standards will be the only protocols used in the installation of this network. All of the standards set down in ANSI/TIA 568 C and 569 B, where applicable, will be strictly adhered to for this installation. The R310 Server will be configured with Active Directory, DHCP, DNS, security, and file/print services. The R415 server will be configured for web applications, to include Microsoft SharePoint. The T410 server will be configured as the mailbox, and storage server, with the capabilities of handling up to 200 mailboxes at 4GB each. The R510 server will be configured as the database server. All servers will be configured with Microsoft Windows Small Business server 2011. All cables, panels, and network nodes will be colored-coded and labeled according to the ANSI/TIA-606-A standard. The call center will have the phones running within its own networks through a Voice over

Internet Protocol gateway configured into the network. On each workstation Microsoft Office 2010, Microsoft One Note 2010, Live Meeting, and Microsoft Communicator installed for day to day productivity. IntelliTrack Software, Inventory Control, Asset Tracking, & Warehouse Management Software will be installed on the warehouse workstations. Norton Antivirus 2011 security suite will be installed for system security. To allow for updates all network and security software the network MUST have access to the internet. In the event that internet access is not available, the customer will be responsible for keeping the Anti-Virus definitions and security software up to date. All users will be assigned network accounts and Email boxes. Since the internet is going to be used, Network solutions will additionally configure the Kismet/Wire shark packet sniffers, Nessus Vulnerability Scanner, and OSSEC for the Intrusion Detection and Protection System (IDPS) to protect the network from internet threats. Upon the completion of this installation any support needed for the software installed can be handled by our phone support. Network solutions will also provide a packet of suggested procedures for administration and security. The Servers and workstations MUST be placed within 6 Foot of a 110volt grounded outlet. The Servers and workstations MUST be placed within 10 Feet of a Switch or CAT6 Network drop location. The servers MUST be placed in a secure, well-ventilated area. Internet access is REQUIRED for automatic Software Updates. Labor will be billed at 40% of cost. Customer MUST be properly licensed for all software that will be installed. Full time 24/7 network internet access is required to send and receive internet email. The Switches and Routers will need to be installed on a shelf, in the Telecommunications rooms. These devices must be placed within 4 feet of a grounded 110Volt outlet. All network electronics MUST be mounted on shelves, in the rack, or on the wall.

Work Approach
Development
The development work will be performed at Network Solutions location.

Installation
Network solutions is responsible for configuring and installing all servers. Network solutions is responsible for configuring and installing all routers and switches. Network solutions is responsible for installing the applications on the servers and local PCs

Network solutions is responsible for installing all the hardware.


oNetwork solutions is responsible for installing all software required. oNetwork solutions is responsible for all wire and cable installation.

Testing
With everything installed and configured, Network solutions will test the entire System to ensure that we have a live operational network and Perform end to end performance and reliability testing across the network.

Training
Network solutions is responsible for setting up the training environment oServers oPCs oNetwork

User Acceptance
Network solutions is responsible for conducting user acceptance testing. Network solutions is responsible for approving the application after the final application delivery.

Key Project Milestones


Milestone title Project planning complete Milestone description The project has been planned and is ready
To enter the execution phase.

Date 6-28

Network design complete

The site audits have been carried out and all


Network architectural design documentation Completed.

7-01

Wiring complete Server hardware built Server hardware configured Communications installed Applications installed

All wiring and components have been installed. All servers have been procured and installed. All servers have been configured. Communications equipment has been installed. All business applications have been installed On the new network platform and are fully functional.

7-11 7-11 7-12 7-15 7-19

Clients installed

User PCs have been configured for the new Network, and users are ready access the

7-21

Network and internet. Final testing complete The entire network solution has been thoroughly tested and is Ready to go live. New network live Project closed The new network is live and users are using the network. The project has been closed. 7-21 7-22 7-21

Internal Staffing, Roles & Responsibilities


Role Project Manager Responsibility

Name Barry Silva

Manage the project activities Maintain the project plan Ensure the quality of deliverables through reviews with the project team. Facilitate the submission of deliverables Participate in reviewing project activities, deliverables, reports and other documents as may be required.

Technical Lead

The setup and installation of all the hardware (servers, PCs, printers etc.) Working with the vendor to troubleshoot any technical issues. Participate in reviewing project activities, deliverables, reports and other documents as may be required. Install all wiring and cabling

Michael Vincent

IT Support

The setup of the training environment (network, PCs, application installation) Working with the tech lead to setup and install all the necessary hardware. Setup of the wireless network.

Bryan Coley Michael Davidson Jason Ostrander

Management Approach
Deliverable Acceptance Management
The team will be creating a user acceptance document listing all the functions that are required to be tested prior to the team approving and signing off on the

project.

Change Management
Change is defined as any revision or adjustment to the Project Plan that may or may not impact project schedule or budget. The 3 types of changes are as follows: Design changes change to scope, deliverables (including those already approved), activities/tasks, staffing, etc., resulting in an adjustment to the project budget, schedule or effort. Non-compliance changes failure to perform something that was planned (including defective deliverables, staffing shortage). This also results in an adjustment to the project budget, schedule or effort. Informational changes changes that do not result in a change in schedule, effort and cost. Example: change in management approach, or a change in project ownership due to a re-org.

Process
oAll changes will be filtered to Barry Silva, PM. oAll change requests will be discussed in the weekly status meeting. oIf a change request is deemed to be necessary, the change requests will be elevated to Jason Ostrander, Network solutions, for approval.

Issues & Problem Management


Issues and Problem types include: oSoftware: Bugs in the test application oHardware: Issues procuring or setting up hardware. Process All issues and problems will be filtered to Barry Silva, PM. All issues and problems will be discussed in the weekly status meeting.

Progress Reporting and Communications


Weekly Project Team Status Update formal meeting oStatus Report Weekly Management Status Update Email

Project Schedule
The project schedule in Microsoft Project is attached.

Cost analysis
PowerEdge R310 Rack Server.649.00 PowerEdge R415 Rack Server.839.00

PowerEdge T410 Rack Server.849.00


PowerEdge R510 Rack Server.979.00 Power Vault TL2000 Tape Library5,869.00 3 Cisco 1841 integrated services Routers......1,767.00 3 Power Connect 6248 Switches..5,544.00 48 Port cat 6 Patch Panel..139.99 4 SmartPro UPS......2,359.96 4 Dell 2155cn Printers........1,759.96 5 Precision M4500 Mobile Workstations.....5,745.00 81 Vostro All in One Desktops....57,672.00 W-651 Wireless access controller...549.00 Cat 6 and fiber Cable.....888.65 Verizon Service per month..........74.99 Applications Software...14,500.00 Labor.......40,074.22

Total.140,259.77

Acceptance and authorization


The terms and conditions of the Professional Services Agreement apply in full to the services and products provided under this Statement of Work. IN WITNESS WHEREOF, the parties hereto each acting with proper authority have executed this Statement of Work, under seal.
Prepared By
Retail/Wholesale Sales
Full name

Network Solutions
Full name

Title

Title

Signature

Signature

Date

Date

Print Name

Sign

Date

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