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Introduction
Tata Main Hospital (commonly known as TMH) at Jamshedpur caters its services to the employees (around 60,000) of Tata Steel, their families, and dependent relations. It also extends its facilities to patients coming from in and around Jamshedpur and Associated & Contractor companys. TMH is a eight hundred and thirty five bedded hospital equipped with modern facilities and catering all specialties.
Computerization at TMH has started in a limited way since 1985 when standalone systems were introduced to take care of routine local area needs the emphasis then was mainly on book-keeping activities. Since 1996, an integrated information system have been implemented in the areas of Pathology, Radiology, Medical Research, Medical Stores & Pharmacy, Inpatient Admissions & Billing.
On-line sharing of information has made extension of the existing system to ICU and wards possible, whereby test results can be made available on-line enabling prompt remedial action by doctors. Effective systems and procedures have helped TM administration in achieving and fulfilling their quality objectives .
Methodology Adopted
As per the ISO 9000 standards a Project team was formed for monitoring and managing the computerization project on schedule. The team comprised of Head of Departments, Key users consisting of doctors, Accountants etc, each from various functional areas along with IT personnel. General Manager (Medical Services) called sponsor set directives and reviewed project.
CONCLUSION
Certainly, computers with their intrinsic power can play a major role in a hospital. Computers can act as a communication link between departments and allows the common database to be shared by them. They can perform the complex task of matching, tabulating, calculating, retrieving, printing and securing the data as required. Well designed, integrated computer system can be a great tool in the hands of the hospital management in improving services, controlling cost, and ensuring optimal utilization of facilities.
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