Professional Documents
Culture Documents
14-MAY-2011
Knowledge Sharing
The time tested and effective way to transfer knowledge is
for people to find others who have the knowledge, and talk to them. While this can be left to informal means in
summarize knowledge, in effect, seek to make that knowledge the property of the organization. Pull and push two usage mechanisms are possible.
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Pull mechanisms rely on the people accessing information
stored in the various repositories on a need basis. Owing largely to the overhead associated with both contributing
Externalization
Externalization is capturing knowledge in an external and
organizing it according to a classification framework. At the low end are technologies that simply provide a means to capture knowledge and store it online, for example, imaging systems and databases. Workflow technologies
Internalization
Whereas Externalization seeks to discover the existence of
similar bodies of knowledge, internalization tries to discover bodies of knowledge relevant to a particular users need, with internalization, you extract to the knowledge from the external repository and filter it to identify what is
Intermediation
whereas internalization focuses on the transfer of explicit
knowledge, intermediation brokers tacit knowledge, it matches a knowledge seeker with the best sources of knowledge. By tracking the experience and interests of individuals, intermediation can link people who need to
Cognition
Cognition is the application of knowledge thats been
exchanged through the preceding three functions and is the ultimate goal of knowledge management.
Technology components of KM
KM systems must universally meet the following requirements. Easy- to-use interfaces, solid reliability, accessibility
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Adequate security and confidentially of database must be
maintained as often, customers are concerned about confidentially of their data All systems must be driven off a well conceptualized architecture to ensure homogeneity, ease of adoption and
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Conti..
We approach knowledge and knowing as deeply personal Keep in mind that KM is not a technology, it is an activity
New knowledge reusable by same team on next job Knowledge captured and codified in a form usable by others
implementation strategies.
The number of tools available to achieve each of the process is significant and covering the characteristics of each one of them is beyond the scope of this text,.
The knowledge acquisition, modeling and representation communities have developed wide range of tools relevant
to the development
knowledge based systems The development of knowledge based systems involves the management of diversity of knowledge sources, computing resources and system users often
geographically distributed
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