Business Communic ation

Presentation on Cross Cultural Click to edit Master subtitle style Communications (UAE) by: Smriti Rahul Govind Surbhi Gorang Pallavi 3/15/12 Dushyant

CROSS-CULTURE COMMUNICATION

The reasonable person adapts himself to the world, while the unreasonable one persists in trying to adapt the world to 3/15/12 himself

Why Cross Culture Communication is important ?

Globalization:Cross border movement of people, goods and data brings more and more cultures into contact with one another and increases the potential of cross culture communication. Thus, maintaining a degree of formality & treating everyone with respect.

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Business Opportunities Job Opportunities Improves the contribution of employees in a diverse workforce Sharing of views and ideas Talent improvisation An understanding of diverse market

Introduction U.A.E.

The United Arab Emirates is one of the major Gulf countries. Combining the strengths, unique histories and identitiesof seven individual states, the UAE forms an innovative, modern and vibrant state. The UAE balances its commitment

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Business & Industry

Oil rich Popular choice for foreign investment and business interest. Growing financial and banking industries Increasing tourism. Largest construction industry.
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UAE Business Culture

Patience is critical to successful business dealings. It may take several meetings to accomplish what could be handled by a telephone call at home. Emiratis prefer to deal with people they know. They spend a great deal of time in relationship building.

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In the UAE managers may take a paternalistic attitude to their employees. UAEs intercultural adaptability and readiness for change is minimal.

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Islam

While the UAE is an increasingly modern state, religion still stands at the centre of Emirati culture and society. Islamic customs should be observed and the effects of the Islamic religion on business interactions must be respected when doing business in the UAE.
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The UAE has a fluid time culture, and is very relationship-oriented. People in the UAE will not want to upset others in order to push through a deadline. Flexible time schedules.

Approach to Time and Priorities

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Issues

In UAE, honor and reputation play an important role. The risk is more in a team setting. Hence, clear communication and a non-threatening work environment is required.

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In the UAE, holdingbusiness meetings in the lobby of an international hotel rather than in an office is suggestible. The counterparts willingness to come to you demonstrates a true interest.

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Large power distance and uncertainty avoidance are predominant. UAE follows a caste system that does not allow significant upward mobility of its citizens. They are also highly rule-oriented with laws, rules, regulations.

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United Arab Emirates Appearance

Traditional clothes on foreigners may be offensive. Most of the body must always remain covered. A jacket and tie are usually required for men at business meetings. Men should wear long pants and a longsleeved shirt. Men should also avoid wearing visible jewelry. Women should always wear modest

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United Arab Emirates Behavior When offered a gift, it

is impolite to refuse. Often shoes are removed before entering a building. Follow the lead of your host. Alcohol and pork are not consumed by those that observe 3/15/12 the Muslim religion.

In the Muslim world, Friday is the day of rest. Gifts to avoid:- alcohol- perfumes containing alcohol- pork- pigskin products- personal items- knivestoy dogs or gifts that picture dogs - images of nude or partially clad women

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United Arab Emirates Communications

Communication is slow. Meetings are commonly interrupted by phone calls and visits from friends and family. A customary greeting isAssalamoAlaikum. Shaking hands and sayingKaifHalakfollows.

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Emiratis are tough negotiators.Highpressure sales tactics should not be used. Repeating main points indicates one is telling the truth. Emiratis may repeatedly ask the same question to see if your response is consistent. In Abu Dhabi, all bids must be in English. Proposals and contracts should be kept simple.
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Business etiquette (Do's and Don'ts)

DO address your Emirati counterparts with the appropriate titles followed by his or her first name. DO dress conservatively. While the UAE is more Westernized than many other Middle Eastern countries, it is still important to dress modestly. DO accept an invitation to a meal or 3/15/12 social event. Relationships are an

DONT schedule business meetings during prayer times or any of the major Islamic holidays such as Ramazaan or Eid. DONT expect a one-on-one meeting to only include yourself and the other person.

DONT assume that the person who asks the most questions in meetings holds the most responsibility. The decision maker 3/15/12

"Most people in Arab culture share a great deal of eye contact and may regard too little as 3/15/12

Thank YOU

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