Interpersonal Style

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Interpersonal need Interpersonal style Implications on behaviour

Interpersonal needs influences interpersonal style and also the behaviour Communication style, leadership style, team work, conflict resolution style etc greatly influenced by interpersonal behaviour.

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William Schutz -American psychologist In 1958, Schutz introduced a theory of interpersonal relations he called Fundamental Interpersonal Relations Orientation (FIRO). According to the theory three dimensions of interpersonal relations were deemed to be necessary and sufficient to explain most human interaction: Inclusion, Control and Affection. FIRO-B is a measure of interpersonal needs Helps to understand ones own and others behaviour. Not about ability or achievement rather ones interpersonal orientation

Inclusion

Control

Affection

Inclusion Association Interaction Distinction Prominence Attention Participation Involvement Contact Belonging

Control Power Authority Influence Responsibility Leadership Consistency Decisiveness Dominance Competitiveness

Affection Being personal Closeness Openness Supportiveness Being Affirmed Warmth Empathy Encouragement Appreciativeness
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(E)-

Expressed
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(W)wants to be
How much a

To what extent you prefer/ want to initiate action

a recipie

Wanted

To what extent you want others to take action

Expressed - tend to include others in all of your activities, join & belong to many groups & interact with people all the time Wanted - want others to include you in their activities and groups and like to be noticed.

Expressed - tries to control and influence others and situations, organize and direct others and want to take responsibility. Wanted - want others to influence you ;to give you responsibility and involve you in the decision making.

Expressed - get close to people and are comfortable expressing feelings and supporting others. Wanted - expects others to act warmly, share their feelings and always encourage you.

Three Interpersonal Needs

INCLUSION (I) CONTROL (C) AFFECTION (A)

Expressed Needs

Expressed Inclusion (eI)

Expressed Control (eC)

Expressed Affection (eA)

Wanted Needs

Wanted Inclusion (wI)

Wanted Control Wanted (wC) Affection (wA)

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Inclusion
Balanced type- social Extreme types- over-social, under-social

Control
Balanced type- democrat Extreme types- autocrat, abdicrat

Affection
Balanced type- personal Extreme types-over-personal, under-personal

Three Interpersonal Needs

Inclusion Expressed Needs Wanted Needs Control Affection

eI wI
Total Need for Inclusion (0-18)

eC wC
Total Need for Control (0-18)

eA wA
Total Need for Affection (0-18)

Total Expressed Behavior (0-27) Total Wanted Behavior (0-27) Total Interpersonal Need Score (0-54)

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Need for interaction with others (I, A, C) is low Interpersonal style is POOR Need privacy to do your best work Work involves intense concentration and ideas Prefer your own company, independent decision-making, small circle of friends, more introverted style
2/26/2012

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More introverted than extroverted Interaction with others (A, I, C) appeals to you on a select basis Depends on the people and the context Work effectively alone, or with others when objectives are focused Concentrate on data and ideas with occasional discussions, presentations

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Interacting with others is generally satisfying in all areas (A, I, C) Work best with small groups and regular contacts Consult others without relying on them for decision-making Value teamwork & one-on-one relationships Occasionally need alone time to think and reflect More extroverted than introverted
2/26/2012

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Enjoy engaging frequently with others in all areas (A, I, C) Seek out, work on, and enjoy warm interpersonal relationships Work best in groups with interaction Prefer shared decision-making Very social, may not enjoy being alone Extrovert

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High eI wI eC wC eA wA

Impressions
Social, engaging, connected, fair, Want others to pay attention, Structured, confident, responsible, intense, persuasive Demanding, dependent, critical, power hungry Warm, reassuring, open, intimate Approachable, sensitive, considerate

Low eI wI eC wC eA wA

Impressions
Difficult to know, isolated, quiet Private, selective, lowprofile Easy-going, flexible, disorganized, not interested in seeking responsibility Indifferent , independent, difficult Aloof, tentative, rational, business-like Distant, cautious, tough, unapproachable
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