Professional Documents
Culture Documents
Marketing
selling or advertising that provides needed direction for production and help make sure that the right products are produced and find their way to customer.
Some of the many things a firm should do before and after it decides to produce:
1. 2. 3. 4. 5. 6. 7. 8.
Analyze the needs of people Predict what types Estimate how many of these people Predict exactly when will want to buy Determine where will be Estimate what price Decide which kinds of promotion Estimate how many competing companies
Utilities
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tangible. The product must be something that customers want or there is no need to be satisfied and no utility. *TIME means having the product available when the customer wants it *PLACE*PLACE- means having the product available where the customer wants it *POSSESSION- means obtaining a product and having the right to use or consume it
Marketing affects almost every aspects of your daily life Marketing is that there are many exciting and rewarding career opportunities in marketing Marketing concepts and techniques apply to non profit organization too Marketing plays a big part in economic growth and development Marketing stimulates research and new ideas-resulting ideasin new goods and services Marketing gives customers a choice among products
Marketing is also an important social process Marketing is both a set of activities performed by organization and a social process Marketing exists at both the micro and macro level.
MicroMicro-marketing -is the performance of activities that seek to accomplish an organizations objectives by anticipating customer or client needs directing a flow of need-satisfying goods needand services from producer to customer or client
MacroMacro-marketing
-is a social process that directs an economys flow of goods and
services from producer to consumers in a way that effectively matches supply and demand and accomplishes the objectives of society -the basic role of a macro marketing system is to effectively match supply and demand and at the same time accomplish societys objectives
Economic System
-the way an economy organizes to use scarce resources to produce goods and services and distribute them for consumption by various people and groups in the society
PLANNED ECONOMIC SYSTEM - government planners decide what and how much is to be product MARKET DIRECTED ECONOMIC SYSTEM - The individual decisions of the many producers and the customers make the macro level decision for the whole economy
GREATEST FREEDOM OF CHOICE They are not forced to buy any society-things such societyas national defense, schools, police and fire protection, highway system, and public health services. These are provided by the communitycommunityand the citizens are taxed to pay for them. CONFLICTS CAN RESULT Conflicts and difficulties can come from producer and consumers making free choices. MicroMicro-macro dilemma: what is good for some producer and consumers may not be good for society as a whole.
WHAT IS MARKET?
MarketingMarketing- comes from the word MARKET. -which is a group of sellers and buyers who are willing to exchange goods and or services for something of value. Central markets- are convenient places where marketsbuyers and sellers can meet face-to-face to face-toexchange goods and services.
A central meeting place simplifies exchange, the individual bartering transaction still take a lot of time. Bartering only works when someone else wants what you have, and vice versa. Each trader must find others who have products of about equal value.
MiddlemenMiddlemen- someone who specializes in trade rather than production. Offering permanent trading facilities-are know as facilitieswholesalers and retailers. The advantages of working with middlemen increase as the number of producers and consumers, their distance from each other, and the number and variety of competing products increase. That is why there are so many wholesalers and retailers in modern economies.
Modern economies have advanced well beyond five-family village, but some fiveideas still apply. The main purpose of markets and middlemen is to make exchange easier and allow greater time for production, consumption, and other activities- including recreation. activities-
An effective macro-marketing system is necessary for macroeconomic development. BREAKING THE VICIOUS CIRCLE OF POVERTY Without an effective macro-marketing system, the lessmacrolessdeveloped nations may not be able to escape the vicious circle of poverty requires major change in the inefficient micro- and macro- marketing system that are micromacrotypical in less-developed nations. less-
Most people depend on others to produce most of the goods and services they need to satisfy their basic needs. A modern economy faces a real challenge to satisfy all these needs.
EFFECTIVE MARKETING IS NEEDED TO LINK PRODUCERS AND CONSUMERS Effective marketing means delivering the goods and services that consumers want and need.
It means getting products to them at the right time, in the right place, and at a price theyre willing to pay. Thats not an easy job especially if you think about the variety of goods and services a highly developed economy can produce and the many kinds of goods and services consumers want.
Buying Function
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Selling Function
- Involves promoting the product, it includes the use of personal selling, advertising and other mass selling methods
Transportation Function
-moving goods from one place to another
Storing Function
-involves holding goods until customers need them
Standardization and Grading -involve sorting products according to size and quality Financing -provides the necessary cash and credit to produce, transport, store, promote, sell and buy product Risk Taking -involves bearing the uncertainties that are part of the marketing process. Market Information Function - Involves collecting, analyzing and distributing all the information needed to plan, carry out and control marketing activities
Who Performs Marketing Function? In a market-directed economy, marketing functions are performed by producers, consumers, and a variety of marketing specialist.
The Important Point to Remember Responsibility for performing the marketing functions can be shifted and shared in a variety of ways, but no function can be completely eliminated
How Well Does Our Macro-Marketing System Work? It connects remote producer and consumer It encourage growth and new ideas It has its critics Consumer complaints should be taken seriously
Understanding the buying behavior of the target market is the essential task of marketing management The consumer market consist of all the individuals and the households who buy or acquire goods and services for personal consumption
How do they buy? What do they buy? Where do they buy? Why do they buy?
StimulusStimulus-Response Model
Outside stimuli
Marketing Others
Buyers Responses
Product Economic Buyers Buyers Product choice Technological Characte Decision Brand choice Price Dealer choice ristics Political Process Place Purchase timing Cultural Promotion
Purchase amount
SOCIAL
PERSONAL
PSYCHOLOGI CAL
*Culture
Reference group
Occupation
BUYER
Personal Factor
A buyers decision are also influence by his or her personal characteristics, notably the buyers age and life cycle stage, occupation, economic circumstances, lifestyles and personality and self concept.
Esteem Needs (Self- esteem, recognition, status) Social Needs (sense of Belonging, love)
Low Involvement
Variety seeking buying behavior Habitual buying behavior