Professional Documents
Culture Documents
Objectives
At the completion of this module, participants will be able to:
Definitions
Building Human Resource Management Skills National Food Service Management Institute
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Employee Discipline
Definitions
Building Human Resource Management Skills National Food Service Management Institute
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Employee Discipline
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Employee Discipline
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Employee Discipline
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Employee Discipline
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Employee Discipline
An Ounce of Prevention
• Good communication
• Definite Line of Authority
• Employee Training
• Work Schedules
• Good Working Conditions
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Employee Discipline
Behavior Problems
• Attendance
• Conduct
• Work Performance
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Employee Discipline
• Informal Talk
• Oral Reprimand
• Written Reprimand
• Leave without Pay/Suspension
• Termination
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Employee Discipline
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Employee Discipline
You are the cafeteria manager. You noticed foil sticking out of
Mary’s coat pocket last week as she was leaving work. Today, Mary
doesn’t know you observed her putting a box of chicken nuggets in
her car as she rolled the trash cans to the dumpster. When you count
up and total inventory at the end of the day, you are short
approximately one case of chicken nuggets.
• Be calm.
• Be fair.
• Be informed.
• Be clear.
• Be positive.
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Employee Discipline
Walena has been late at least three days per week since
school started. Initially, she would come in, would be very
apologetic, and report to her workstation. Now she just
walks in and simply goes to work. School has been in
session for two and a half months now, and her co-workers
are not pleased. There is obvious tension when the other
workers are around her due to her attitude and the
increased workload on them. What should the manager
do? Role-play either the manager or the employee.
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Employee Discipline
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Employee Discipline
Goals
1. When I am disciplined by an authority figure, I want to _________.
2. Following the disciplinary process, I want to _________________.
3. When I need to discipline an employee, I will ________________.
4. Following the disciplinary process of an employee, I will _______.
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Employee Discipline
Evaluation
1. I will determine success in meeting my goals by _____________.
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