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Series 4
Trouble shooting
Call Drop Handover SDCCH Congestion
Optimization Work Flow Monitor Network Performance Network Statistic Drive Test Trouble Ticket
No
Is Performance OK?
Yes
Parameter, Configuration and Hardware Changes
Traffic Statistics
Customer Complaints
What Problem ?
Drive Test
Alarm
Call Statistics
Any activity?
How to solve?
Alarm / Hardware
Drive Test
Parameter Change
Re-configuration
Change what?
Software Upgrades
Call Statistics
Customer Feedback
Change Success?
Alarm
Drive test
Trouble shooting
Call Drop Handover SDCCH Congestion
Drive Test Standard for Drive Test Define Route drive test Specific drive test measurement tools Time period for Drive Test Summary drive test results
Drive Test
Standard for Drive Test
Used external ANT outdoor mounted on rooftop of drive test car. Trace mode drive test Drive test same direction in each route
Drive Test
Define Route drive test
Main road level 1 Normal road level 2 Route in city
Drive Test
Specific drive test measurement tools
TEMS investigation version 2.0.4 or higher version. External ANT 0 dB(i) Gain with cable and connector to Ericsson R520 Log files from TEMS investigation will be process by GIMS (post processing software) to Mapinfo table .
Drive Test
Time period for Drive Test
For optimization perform drive test after launched in each batch For trouble shooting drive test
Example summary sheet added in Appendix. (Demo) Remark: If changed parameter to solve problem must be re-drive test for verify results.
Trouble shooting
Call Drop Handover SDCCH Congestion
BM
Signaling data
AM/CM BAM
HUB OMC SERVER
- -
WS1
WSn
Site Initialization Measurement A-interface Equipment Function BSC Cell Broadcast Measurement Function Maintenance statistic A-interface Trunk Board message statistic CPU Measurement Function
Demo
Trouble shooting
Call Drop Handover SDCCH Congestion
Limitation of statistics
1. Traffic statistics task occupies some of the system resources. If too many tasks are implemented simultaneously or a task is implemented too frequently, too much resource of BSC system will be used. Therefore, there are restrictions to the number and period of traffic statistics task in BSC system: At most 200 tasks can be created in each BM (Basic Module). At most 3000 subtasks can be created in each BM.
A traffic statistics task is divided into subtasks according to the traffic statistics objects in the task. The number of traffic statistics objects of a traffic statistics task equals to the number of the subtasks contained in this task. The number of subtasks of a BM is the total number of the subtasks of all tasks created in this BM. For example, if a BM is fully configured to supports 128 cells, there will be 128 subtasks after creating a measurement task of cell performance for "all cells in the module".
Limitation of statistics
A task can have at most 60 different initial indices.
For example, BSC Measurement Function has more than 120 primitive indices. Cell Measurement Function has more than 220 primitive indices. At least three tasks are to be created to measure all indices of BSC Measurement Function. At least four tasks are to be created to measure all indices of Cell Measurement Function.
Limitation of statistics
At most 16 cells can be selected in each Outgoing/Incoming inter cell handover measurement function task
There is a limitation about the communication between Host and BAM; So, Outgoing inter cell handover measurement function and Incoming inter cell handover measurement function only support 16 cells in one task.
Limitation of statistics
2. Statistic items that cannot be registered more than once
Do not register the statistic items concerning maximum/minimum values (e.g. Maximum num. of busy TCHs) in multiple tasks. Otherwise, the data of these indices may be incorrect. The BSC traffic statistics indices concerning maximum/minimum values and their traffic statistics function types are listed in the following
Limitation of statistics
BSC indices concerning maximum/minimum values Traffic statistics function type CPU Measurement Function Cell Measurement Function Cell Measurement Function Cell Measurement Function Power-Control Measurement Function Power-Control Measurement Function percentage Power-Control Measurement Function GPRS Related Measurement Function GPRS Related Measurement Function Maximum uplink power duration percentage Max num. of available PDCH Min num. of available PDCH Index concerning maximum/minimum value Peak percentage of CPU occupation Maximum num. of busy SDCCHs Maximum TCH queue length Maximum num. of busy TCHs Maximum distance between MS and BTS Maximum downlink power duration
Limitation of statistics
3. Do not modify the time of BAM and OMC Server.
Since the management and time of traffic statistics are closely related, if the time is modified, the result of this cycle that outputted may be incorrect.
Trouble shooting
Call Drop Handover SDCCH Congestion
Incoming handover
Outgoing handover
TCH performance
Link Balance
Alarm data
SDCCH performance
Link balance
Alarm data
TCH performance
Link balance
Call drops
TCH performance
Alarm data
Handover measurement
Outgoing-cell handover success rate Incoming inter cell handover successful rate
Average uplink level at TCH call drops Average down link level at TCH call drop Average uplink quality at TCH call drop Average downlink quality at TCH call drop Average TA value at TCH call drop
Incoming-cell Failure
Outgoing-Cell Failure
1.Illegal Channels 2.Illegal Carrier 3.Illegal TA 4.Timer out 5.no available channel 6.others
Trouble shooting
Call Drop Handover SDCCH Congestion
Poor coverage
Coverage insufficient, isolated island, uplink/downlink unbalance
Solutions
Add new site to guarantee the effective continuous coverage. Add the necessary neighbor. Adjust antenna height and antenna downtilt, use high gain antenna Modify some parameters : SACCH multi-frames , Radio link timeout counter, handover threshold, handover statistic time, etc..
Solutions
Increase EIRP. Adjust antenna direction and downtilt, make the main lobe point to high traffic area. Adjusting call drop related parameters.
Solutions
Try to find the external interference. Optimize frequency planning. Adjust antenna system, avoid island. Avoid transmission BER.
Disposing process
Monitor transmission and board alarms (TC board failure, A interface PCM synchronization alarm, LAPD link disconnected, TRX alarm); analyze whether transmission is disconnected or some boards have fault (for example, the TRX cant work).
Note
Note: The cause and mechanism of SDCCH call drop are almost the same as TCH.
Trouble shooting
Call Drop Handover SDCCH Congestion
Trouble Shooting--Handover
Handover failure analysis
Causes of handover failure
Improper handover parameters. Hardware fault (TRX board fault). Congestion Interference Coverage Clock fault (Internal clock, external clock)
Trouble Shooting--Handover
Handover failure analysis
Disposing process
Find out the cells with low handover successful rate. Find the out the cells with high handover failures. Compare the incoming cell handover failures and outgoing cell handover failures. Register the task to measure the incoming cell handover and outgoing cell handover. Find out handover failure relation (failure to all the neighbor cells or parts of the neighbor cells).
Trouble Shooting--Handover
Improper parameter settings
Disposing process
Check whether the handover parameter threshold such as TA, BQ and handover function switch are suitable or not. Check whether the successful TCH seizures for handover are much more than successful TCH seizures for call. If handover divide by call is larger than 3, then it indicates that there maybe has PingPong handover. Check the parameter setting and adjust them (layer setting, inter-lay handover hysteresis, inter-cell handover hysteresis, PBGT threshold, etc.). Check whether the average signal strength is low When the handover happens. If it is, it indicate the edge handover threshold are too low.
Trouble Shooting--Handover
Hardware fault
Problem description
The target cell has active channels but when applying for the channels, get NACK or TIMEOUT message. TCH availability is abnormal. If the call drop rate and congestion rate are high, the equipment may have some fault.
Trouble Shooting--Handover
Hardware fault
Disposing process
Monitor transmission and board alarms (TC board failure, A interface PCM sync alarm, LAPD link disconnected, power amplifier board, HPA, TRX alarm board, and CUI/FPU alarm). Analyze whether the transmission is disconnected or the boards have some fault (for example: the TRX is damaged). Check whether there is a clock alarm.
Trouble Shooting--Handover
Congestion
Objects needed to be analyzed
Cells with low incoming handover successful rate. Neighbor of the cell with low incoming handover successful rate.
Analysis process
In incoming inter-cell handover Measurement function: check whether many handover failures caused by congestion. Low incoming handover successful rate: check the cells traffic . Low outgoing handover successful rate: check the neighbor cells traffic.
Trouble Shooting--Handover
Congestion
Disposing process
Adjust the cells coverage (adjust BTS transmitting power, RXLEVEL_ACCESS_MIN, RACH access threshold, and the antenna downtilt and height). Adjust parameters (CRO, load handover parameters, cell priority and handover parameters). Expand or adjust TRX configuration between high and low traffic cell.
Trouble shooting
Call Drop Handover SDCCH Congestion
border of different location area is the street. border of different location area is at the high traffic area.
Solution: Modify location area selection Modify CRH (Cell Reselect Hysteresis) Modify the parameters of periodical area updating.(T3212) Modify the frequent handover problem of the dual-frequency network Add more SDCCH channel
Problem description
Many
areas. Solution: Hardware fault in adjacent cell cause to suddenly traffic increase Traffic balance Reduce CRO to reduce C2 Add more SDCCH channel
Solution: Increase RACH access threshold (for coping with interference) Decrease maximum resend times MS MAX retrans Increase extended transmission timeslots appropriately T3101 3s (Used to limit the duration of immediate assignment.) T3122 10s Wait indication time, defines the MS waiting time before the
MS attempts another channel request after IMMEDIATE ASSIGNMENT REJECT.