Lean Six Sigma Improvement Process Road Map

Enterprise-Wide Business Project Define Measure Analyze Improve Control

Deployment Process Management • Project Scope • Process analysis and • Exploratory data analysis
• Design of • Statistical process
• Enterprise view Management • Project charter • Metrics documentation • Hypothesis testing experiments control
• Leadership • Process vs. and plan • Problem • Probability and statistics (DOE) • Advanced statistical
• Organizational functional view • Team leadership statement • Collecting and • Response surface process control
goals and • Voice of the • Team dynamics summarizing data methodology • Lean tools for control
objectives customer and performance • Properties and • Evolutionary • Measurement
• History of • Business results • Change agent applications of operations (EVOP) system re-analysis
organizational • Management and probability distributions
improvement / planning tools • Measurement system
foundation of six • Analyzing process
sigma capability
Enterprise-Wide Business Project
Deployment Process Define Measure Analyze Improve Control
Management Management

• Value of six sigma • Process elements • Charter / plan

• Pareto charts • Terminology
• Tools • Mutli-vary studies
• Business system • Owners and elements • Top-level process • • Planning and
Process inputs and • Measuring and • Objectives and
and process stakeholders • Planning tools (macro) maps organizing
outputs modeling benefits
• Process inputs, • Project • Project
• Quality relationship between experiments
• Drawing valid statistical • Selection of variable
outputs, and management and documentation • Cycle time conclusions variables • Design principles
• Rational Sub
feedback benefits • Charter negotiation • Cost • Central limits theorem • Simple linear • Design and analysis grouping
• Enterprise • Project measures • Initiating teams • Current statement and sampling distribution correlation of one-factor • Selection and
leadership • Identify customer • Selecting team • Baseline of the mean • Diagnostics experiments
application of control
• Six sigma roles • Collect customer members • Improvement • Basic probability concepts • Fundamental • Design and analysis charts
and data • Team stages goals • Types of data concepts of of full-factorial • Analysis of control
responsibilities • Analyze hypothesis testing experiments
• Team-building • Measurement scales charts
• Linking projects to customer data techniques • Point and interval • Design and analysis
• Methods of collecting • PRE-control
organizational • Determine estimation of two-level
• Team facilitation data
goals critical customer fractional
techniques • Techniques for assuring • Tests for means,
• Risk analysis experiments
requirements data accuracy and variances, and
• Team performance • Taguchi robustness
• Closed-loop • Process integrity proportions
evaluation concepts
assessment / performance • Paried-comparison
• Team tools • Descriptive statistics
knowledge metrics test • Mixture experiments
management • Managing change • Graphical methods
• Benchmarking • Goodness-of-fit test • Steepest ascent /
• Organizational • Distributions descent experiments
• Financial benefits roadblocks
• Analysis of variance
• Measurement methods • Higher-order
(ANOVA)
• Negotiation and • Measurement system experiments
conflict resolution
• Contingency table
analysis
techniques • Non-parametric test
• Metrology
• Motivation ASQ – Six Sigma Black Belt Certification Body of
• Process capability indices
Lean Six Sigma Improvement Process Road Map
Lean Enterprise Design for Six
• Lean concepts Sigma (DFSS)
• Lean tools • Quality function
• Total productive deployment
maintenance • Robust design
(TPM) and process
• Failure mode and
effects analysis
(FMEA)
• Design for X
(DFX)
• Special design
toolsDesign
Lean
for Six Sigma
Enterprise
(DFSS)

• Theory of • Functional
constrains requirements
• Lean thinking • Noise strategies
• Continuous flow • Tolerance design
manufacturing • Tolerance and
(CFM) process
• Non-value-added capability
activities
• Cycle-time
reduction

ASQ – Six Sigma Black Belt Certification Body of