A STUDY ON EFFECTIVENESS OF RECRUITMENT AND SELECTION PROCESS IN SPi TECHNOLOGIES

COMPANY PROFILE

SPi Technologies Solution.People.Innovation. Leading global BPO provider- US,Europe and Asia 6900 employees world wide Delivers high quality, cost effective, end to end publisherspecific solutions in - journals solution, - book solutions , - content & information solutions In Pondicherry subsidary,769 employees are employed. Pondicherry is the the Indian headquaters for SPi technologies. Recruitment in SPi tehnologies is a centralised process.

MEANING

Employing the right staff is an important human resource challenge faced by all employers. Recruitment is an expensive business, which includes the cost of advertising and the cost of current employeestime interviewing and selecting the right candidate. Good recruitment and selection can result in: a] reduced labour turnover b] reduced absence c] reduced stress levels A recruitment process should be: a] efficient - cost effective in method and sources b] effective - producing enough suitable candidates c] fair - ensuring that decisions are made on merit without discrimination.

Recruitment refers to the process of finding possible candidates for a job or function, usually undertaken by recruiters. Advertising is commonly part of the recruiting process, and can occur through several means through online, newspapers, using newspaper dedicated to job advertisement, through professional publication, using advertisements placed in windows, through a job center, through campus interviews, etc. Suitability for a job is typically assessed by looking for skills, e.g. communication skills, typing skills, computer skills. Evidence for skills required for a job may be provided in the form of qualifications (educational or professional), experience in a job requiring the relevant skills or the testimony of reference. At a more basic level written tests may be given to assess numeracy and literacy. A candidate may also be assessed on the basis of an interview. In some countries, such as the United States, it is legally mandated to provide equal opportunity in hiring. The follow-up process may be referred to as part of the recruitment process inveigling the selected candidate or candidates to take up the target job or function. This applies particularly in filling positions in the military or in expanding the human resource base of a cult.

OBJECTIVES OF THE STUDY

To study the existing recruitment and selection process in the organization To study various factors involved in recruitment and selection process. To study the methods and techniques used in recruitment and selection process. To study and identify how the present process affect organizational outcomes. To find employers and employees opinion about present process and provide a suggestion for improvement.

RESEARCH METHODOLOGY

Data collected : Sampling method : Sample size : Research type :

Questionnaire Convenience sampling 100 Descriptive Research

Tools used 1. Percentage analysis 2. Chi-square test 3. Correlation 4. F-test

FINDINGS

A majority of employees inferred that they are satisfied with the response given after recruitment. Most of the employees said that the final decisions about appointment should be based only on merit. A majority of employers inferred that there organization is following a step by step process with certain rules and regulations in identifying job vacancies. The percentage analysis shows that the organization is conducting job analysis and job description for each job position. A majority of employers said that there organization using newspaper and employee referral sources mostly.

Most of the employers inferred that they are measuring the cost for the recruitment sources by comparing the validated budget versus approved budget. Most of the employees are satisfied with the present recruitment and selection process. A majority of the employers inferred that the present recruitment and selection process is effective.

Suggestions and Recommendations

From the study, it is found that majority of the employees prefer to post their resume in companies website. So the company can have exclusive career link in its website to post resume. From the study, it is found that newspaper is the effective medium to advertise for recruitment. Since this company focus on candidates from Pondicherry, they can advertise for mass recruitment. Relocation is the main problem for a candidates rejecting an offer. So by providing a good salary, relocation problem can be solved. Thus the recruitment process can be made effective by retaining the recruited candidate. Some of the employees said that the response given after recruitment is not satisfactory. If the recruitment feedback mechanism is not effective, there is high risk of loosing good candidates to other companies .so if they speed up the recruitment and selection process; the response after recruitment mechanism can be made effective

From the study it is found that the organization is not conducting the medical examination for employees during selection process. The company can conduct medical examination for employees during selection process so that the they can prevent themselves if any problem happens to candidates after placement. Three to six months after hire the hiring manager can evaluate the new employee by comparing expectations prior to recruiting and actual performance by the employee.

LIMITATIONS

The entire study applies only to the specific concern. The period for study is one month, so the detailed analysis about the process is difficult. The study was made only with limited number of samples. The respondents may give false information.

CONCLUSION

The study on recruitment and selection is more an ART rather

than a process.

HR professional is having a big responsibility to hire a best person from the available talent pool. At the same time, one needs to be cost conscious.

The employer should judge on individual merits and set the same
standards for all.

In the present scenario, It is the biggest challenge for a HR manager to hunt for talent .

SCOPE FOR FURTHER STUDY

The Project throws light on the need for learning about recruitment and selection process. This study will be useful to find out the sources and techniques used in the recruitment and selection process. It will be helpful for the company to know the effective sources and techniques in recruitment and selection process.

THANK YOU