PiccoVue

A TSM Monitoring & Management Solution

Product Profile Tuesday, March 16, 2010

End User Issues

TSM provides a wealth of information, but no user-friendly way to get to it. TSM Administrators spend a great deal of time answering questions, rather than focusing on the health of the TSM environment. Multiple TSM servers become more difficult to manage, since there's no single monitoring point. Some data for the TSM environment is not stored long-term, and the data that is stored is difficult to access using standard tools (ODBC, Excel, etc.) Reporting for Sarbanes-Oxley compliance is difficult, and is often a manual process. Integration of TSM into an enterprise wide monitoring solution (Smarts or OpenView), can provide some data, but getting that data to the users who need it is difficult. Quality of the data from TSM is often 'black-and-white'

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Continued

Often a handful of administrators are responsible for hundreds of clients backing up to TSM. The clients are probably a mixed bag of operating systems, sizes, schedules and so much more. Administrators handle maintenance, upgrades and testing in addition to ensuring daily back ups occur. Manually checking the logs for each server and correcting any back up problems can take hours to resolve. These same administrators are also charged with keeping track of server usage, planning upgrades and keeping the servers running.

PiccoVue Provides Real Solutions to End User Issues.

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TivoliLink provides answers to these and many other daily challenges faced by TSM Administrators.
Do any of these questions sound familiar?

Did my machine back up last night? What time does my machine back up? On what day? When was the last time my machine backed up? What drives on my machine does Tivoli back up? How many machines are backing up to our TSM server(s)? I just started a restore. What's going on?
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PiccoVue provides a quick solution for historically cumbersome tracking and reporting challenges like these:

I need a report showing all backup failures for the past month. I need to see how much data we're taking in. Get me some trending data, showing our TSM growth over the past six months. Show me the utilization of our tape resources. We need to see the resources that X is consuming.

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System Features

Data is stored in an SQL database, accessible via freely available ODBC tools. Template Excel spreadsheets are available, which will allow managers oneclick, detailed graphs of critical TSM server statistics. Automatic monitoring and alerting of TSM database issues. Administrators can configure clients to be automatically removed (either an entire client, or just specified file spaces), on a specific date. Automatic alerts will go out, notifying personnel of the impending deletion. Clients can be configured to automatically cancel active backup sessions at specified times, which can impact user speed over WAN connections.

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Quick Back Up Verification

Information is presented in an easy-toread color-coded table. Trouble spots are easily identified letting the administrators focus on solving potential problems, rather than spending time trying to verify that all the machines backed up last night. Clients are broken down by operating system, e.g. your Windows administrators won't waste time looking at Unix servers. Everyone can focus on their own areas without distraction. Details are provided for every client monitored. Clicking the client name drills down into the data.

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Prominent Client Data Logs

TSM activity log messages for the past 24 hours are prominently displayed in a table. You don't have to scroll through log files anymore.

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Client Data Reports

Reporting is simple and efficient. Four graphs are displayed for each client. Thirty day history for back up status on each client. Weekly, monthly and annual trends for each client are easy to track.

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Client Data Trends

Trending is quick and easy.

Storage trends for the each client are clearly visible in weekly, monthly, and yearly graphs. Short-term peaks, as well as long- term trends, are visible.

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TSM Server Data

Tape library information is robustly charted. This shows usage for each drive on each library. See the free time each drive has on a daily basis, so you won't have to guess when it's time to upgrade...you'll know.

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Dashboard

Need a quick overview? The TSM Server Dashboard displays client back up percentages, data intake and other crucial TSM server data in one place.

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Client Grouping

PiccoVue is not a one-size-fits-all solution. You can define the system. A single application could have database, web and application servers running different OS'es, but all part of the same 'system. Client grouping allows you to put them all in one place, to see how much they're storing.
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PiccoVue - A Solution You Can Count On

Proven in a Fortune 100 environment. Sarbanes-Oxley- its designed for complete compliance. Secure- All pages and transactions encrypted using SSL certificates / SSH terminal access. Only ports 443 and 22 are open. Fast- Four monitored TSM servers update in less than 7 minutes. Easy to configure because its controlled by 1 plain-text configuration file Web-based and flexible- Works with Blackberry, iPhone, Firefox, Konqueror, Safari, Epiphany, Opera, and others. Efficient because it can run on less than 1GB of RAM and a 1GHz CPU. Appliance based, so maintenance is not required by internal administrators.

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About Know

Combined 40+ years of professional software development experience. 10+ years of Tivoli Storage Manager/ADSM experience. 40+ years of enterprise-class systems administration knowledge. Small company flexibility, response time and service. Large company resources and professionalism.

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Office 205.588.5776

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