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Intro to

HUMAN RESOURCE
MANAGEMENT
Objectives
 What is HRM?
 Its need / importance
 Its scope / functions
 Its evolution
 Diverse HR Practices in India
What is Management
 The creation of a technical & human
environment that supports optimum
utilisation of resources and
competencies for achieving
organisational goals.
What is Human Resource
Management

 The people’s dimension of management


 The management function which aims at
ensuring the availability of a competent
& committed workforce i.e the right
people at the right place & time.
 It helps recruit, select, train & develop
members for an organisation.
Definition of HRM
Edwin Flippo : HRM is the :
 Planning, organising , directing &
controlling the
 Procurement, development,
compensation, integration , maintenance
and separation of human resources to
meet
 Individual, organisational and social
objectives.
The Scope : An overview
a

Competence building HR Planning

Managing corporate Culture


Recruitment & Selection

Leadership & Teambuilding Compensation /


remuneration /
Wages & Salary admn.
Performance Management
The Functions
 HR Planning
 Job Anaysis & Design
 Recruitment & Selection Employee Procurement
 Induction & Placement

 Training & Development


 Performance Appraisal
 Job Evalutation
 Remuneration
Employee
 Communication Development,
 Negotiation with Trade Unions motivation &
 Industrial Relations maintenance
 Motivation
 Welfare
 Safety
 Health
Functions of HR

MANAGERIAL OPERATIVE
FUNCTIONS FUNCTIONS
Planning Staffing
Development
Organising
Compensation
Directing
Motivation
Controlling Maintenance
Integration
Operative functions of HR

STAFFING Job analysis, HRP, Recruitment,


Selection, Placement, Induction,
Internal Mobility

Competency profiling, Training and


DEVELOPMENT development, Performance &
potential management, Career
management, 360 degree feedback

Job design, Work scheduling, Job


COMPENSATION evaluation, Compensation
& MOTIVATION administration, Incentives and
benefits
Operative functions of HR (contd.)

Health, Safety, Welfare,


MAINTENANCE Social security

Employment relations, Grievance,


INTEGRATION Discipline, Trade unions,
Participation, Collective
bargaining
The 4 aspects of HRM
 Personnel aspect – Recruitment,
Selection, Transfer, Promotion etc.
 Development aspect – Training, areer
Planning, quality of work life , employee
participation schemes.
 Welfare aspect – Housing, Lunch room,
Health and Safety, Transport,
education etc.
 Industrial relations aspect – Union
Management relations, Negotiation,
Grievance handling etc.
Evolution of HRM
 Influenced by :
 Taylor’s Scientific management
 Hawthorne Studies
 Behavioural School (Maslow, Herzberg,
Mc.Gregor)
 IT sector boom
 Upto 1930’s : Personnel Mgt.
 Contemporary : HRM , HRD, HCM
 India : Pioneered by Udai Pareek & T.V Rao
 Early adopters : BHEL , SBI, SAIL, ONGC
Personnel Mgt. Vs. HRM
 Is it simply the old wine in a new bottle?

 No… its different in philosophy, scope &


orientation.
The diff.
Parameter PM HRM
The Employee tool asset

Aims organisational uppermost ind, org & societal

Employment carefully dilineated aim to go beyond


Contract written contract contract

Rules V. Imp. Clear rules Impatience with


rules
Guide to Procedure Business needs
Managerial
Action

Managerial Monitoring Nurturing


Task
The diff.
Parameter PM HRM
Key Relations Labour – Mgt Customer

Speed of Decisions Slow Fast

Communication Indirect Direct

Employee selection Separate task Integrated key task

Basis of Payment Job evaluation Performance

Job Categories Many A few

Job Design Division of labour Team work


Diverse HR Practices in India
 Name ….. your dream companies

 TCS : 30000 software enfineers frm 32


countries
 Unique system of hiring
 Develops a strong network with academic inst.

Wipro : EXIT intervies

Toyota : Suggestion schemes : 2 lakh


suggestions p.a i.e 33 per employee / year –
95 % are implemented i.e 5000 improvements
per day.
 BritishAirways : employee suggestions
have helped cut costs by 4.5 million
puonds
 HSBC : saved upto Rs. 50 Lac p.a
through a single suggestion.
 On the negative side :
 Child Labour
 Sexual harrasment
 Exploitation of contract labour
 Unduly low wages in the unorganised
sector
 Unhealthy working conditions &
occupational diseases
 Bureaucracy & corruption

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