Professional Documents
Culture Documents
Have you or someone in your household been forced Reduced hours = 15%
to work fewer hours or take a cut in pay? Cut in pay = 35%
Both = 17%
Has the fear of losing your job caused you to cut Cut back severely = 35%
back your spending? Cut back moderately = 55%
What changes would you be willing to make to keep Get more education or
your present job? training = 93%
Work longer hours = 82%
Take fewer vacation days = 71%
Accept smaller benefits = 53%
Accept a lower wage = 44%
.
Workforce
World
Technology
Politics
Forces For
Change
Social Economic
Trends Shocks
Competition
Planned and Unplanned Organizational
Changes
Organizational
Change
Structure Technology
Physical
People
Setting
Structure, Technology, and People as
Targets of Organizational Change
Structure
Technology
Organizational
Change
People
Resistance to Change
• Forms of Resistance to Change
– Overt and immediate
• Voicing complaints, engaging in job actions
– Implicit and deferred
• Loss of employee loyalty and motivation,
increased errors or mistakes, increased
absenteeism
Resistance to Change
Selective Force of
Information Habit
Processing
Individual
Facilitation
Negotiation
and Support
Manipulation
Coercion
and Cooptation
Organizational Change
Desired
State
Restraining
Forces
Status
Quo
Driving
Forces
Time
Action Research Process
One: Three:
Diagnosis Feedback
Five:
Evaluation
Two: Four:
Analysis Action
Survey Feedback: An Overview
.
Organizational
Development
• Respect for people
• Power equalization
• Confrontation
• Participation
Five OD Interventions
• Intergroup development
• Process consultation
• Sensitivity training
• Survey feedback
• Team building
Sources of Innovation
Human Resources
Structural Variables
Organizational Culture