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Inamuzzaman
They arent usually the formal leaders within a department. They know who can provide critical information or the expertise to get work done. So they are the central information source for almost everyone in the network. They spent an hour or more everyday helping other people in the group. They are the person around whom the network first formed .
Most central connectors serving the company in a positive way, linking colleagues and increasing productivity. They are the central information source . Sometimes connectors use their roles for political or financial gain. Employees have free access to the central connectors and exchange their view.
Explicitly recognize the connectors. Convey them considerable gratification . Tangible way to reward the good citizenship of the connectors. Giving spot reward and quick bonus. Sometimes company has to pay extraordinary compensation for the central connectors.
Critical review
Problems associated with central connectors Sometimes central connectors hoard information and impede information flow. They urge for extra reward and compensation . Sometimes power plays can happen and bottleneck occur . Work at frenetic pace and don't realize that they are slowing other employees.
Critical review
Solving problem associated with central connectors By using network map executives can coach connectors to improve their effectiveness and stop impeding the network. By altering reward system. By redesigning jobs and rotating people among different positions. By relocating job responsibilities.
Boundary spanner
Boundary Spanner mainly nurtures the connections with people outside the informal network.
Information broker
Is a person or business that researches information for clients. Includes market research or patent research. Is the independent information professional or information consultant
Distinguishing characteristics
may find people who connect the various sub networks in the company are disproportionately important to the informal networks draw on a wider pool of expertise than others are able to derive more value from external sources of information encourage central connectors to develop
Peripheral specialist
Are persons who act as outsiders in the network and are pulled in for specific advice or tasks.
Distinguishing characteristics
They are not tightly integrated Serving as an expert Intentionally on the edge of a network Posses specific kinds of information and technical knowledge
Conclusions
Manager should have control over informal network. And should maintain the coordination between the four role players & their personal network management.
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