Introduction to SIP Trunking

Alan Klein
Consulting Systems Engineer alanklein@avaya.com February 2009

2009 Avaya Inc. All rights reserved.

Flavors of SIP Trunking

Service Provider Service Provider Service Provider

Enterprise / Contact Center

(one or multiple locations)

Enterprise / Contact Center

Enterprise / Contact Center

Enterprise / Contact Center

Application Servers

SIP trunking can be over the LAN, WAN or dedicated circuits.

2009 Avaya Inc. All rights reserved.

Building Blocks of SIP Trunking

SBC Server / Gtwy

Service Provider
Service

Service Provider

Session Border Controller (SBC)

or direct connection

Customer Premise
Edge security device: SBC, Firewall, etc Communication Platform: Server(s), Gateway(s), SIP Proxies, etc Application Servers: messaging, video & audio conferencing, collaboration tools, IM, Presence, and more Endpoints: hardphones, softphones, mobile devices, application integration
2009 Avaya Inc. All rights reserved.

Building a SIP Trunk (Drag & Drop)

Service Provider

Application Notes for Configuring Avaya Communication Manager SIP Trunking to a Typical SIP Service Provider Issue 1.1 http://www.avaya.com/master-usa/enus/resource/assets/applicationnotes/genspsiptrk-v1-1.pdf

Session Border Controller

Avaya SIP Enablement Server (SIP Proxy) Avaya Communication Manager (IP-PBX)

2009 Avaya Inc. All rights reserved.

Architecture
High Density Gateways (Avaya G860) Service Provider 3rd party systems

Voice Portal
Outsourcer Branch Agents

SIP Proxy
Business Applications

Remote Agents
Conferencing Unified Messaging

Communication Manager systems

2009 Avaya Inc. All rights reserved.

CM to ITSP (Outbound call)

If the Far-end Domain is filled out then the Request URI and the To headers will reflect the information. The Public-unknown numbering plan inserts the From extension. The Near-end Clan for the signaling group has an ipnetwork-region authoritative domain that will appear in the From header.
2009 Avaya Inc. All rights reserved.

 2009 Avaya Inc. All rights reserved. 2007

Avaya Proprietary & Confidential. Under NDA

The Enterprise Infrastructure

Alan Klein
Consulting Systems Engineer alanklein@avaya.com February 2009

2009 Avaya Inc. All rights reserved.

The Enterprise Infrastructure

IP Phone
Avaya Communication Manager

B
Large and/or Backup Sites G650, ESS
G650 Gateways

A
LAN

IP WAN

C
Medium Sites G450s S8300 LSP

Digital/Analog

E
Micro Sites G250 S8300 LSP or basic survivability Small Sites G350 S8300 LSP or basic survivability

2009 Avaya Inc. All rights reserved.

Why SIP Trunking?

Limitation & Challenges of Private IP (H.323/SIP) Trunking
Private IP (H.323/SIP) trunks are limited to VoIP communications between internal systems/sites Separate TDM interfaces are required for external communication (partners/suppliers/customers) Extra cost, extra hardware, extra complexity

PSTN
Local & Long Distance
Customers/ Partners/ Suppliers

IP WAN

IP Data &Telephony
LAN LAN
Internal Communications

IP Phone

IP Phone

IP Phone

IP Phone

2009 Avaya Inc. All rights reserved.

SIP Trunking
A Single Pipe to the Cloud
Single IP link for voice/data Optimize use of WAN access by consolidating voice and data services Reduce PSTN interfaces for long-distance and local access Assign local telephone numbers to any virtual location, independent of physical location Prepares for future SIP solutions

PSTN
Local & Long Distance
Customers/ Partners/ Suppliers

WAN

H.323
LAN LAN

IP Phone

IP Phone

IP Phone

IP Phone

2009 Avaya Inc. All rights reserved.

Components of SIP Trunking Solution

Customers Partners Suppliers Customers Partners Suppliers IP Office

ITSP
G860 PSTN DS3/ISDN Communication Manager

CM Branch Edition

SBC Meeting Exchange SES Modular Messaging SIP

SIP

SIP

Avaya one-X Communicator

Voice Portal

2009 Avaya Inc. All rights reserved.

 2009 Avaya Inc. All rights reserved. 2007

Avaya Proprietary & Confidential. Under NDA

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