TEAM BUILDING

What is team?
In a team, People depend on each other; May or may not work in the same physical location, Combine to achieve something together

What is a Team?

A team is a number of people working together to achieve an identified result.

Teamwork
Even Damon Hill wouldnt have won 18 Grand Prix races without a good pit crew. Every person has a role to play.

Characteristics of an Effective Team

Clear objectives shared by all team members Good communication Supportive behaviour Trust Constructive criticism Shared workload Co-operation Balanced roles Consensus decisions Effective leadership

Working Together as a Team

Ensures responsibilities are met Balances the strengths and weaknesses of individuals Offers support to individuals

The sum of the parts is greater than the individuals!

Working Together as a Team

Reduces stress Helps to meet objectives Creates a better understanding Provides mutual support Encourages people to develop joint objectives

Effective Teamwork - Barriers

Some of the barriers to effective teamwork: Competitive behaviour - defending sectional interests - trying to outshine other team members - insisting on own point of view Individual attitudes - fixed ideas about the problem - attitude to others - lack of commitment Emotional behaviour - taking things personally - not looking at things objectively

Team Building
The process of working with a team to clarify its task and how team members can work together to achieve it. A strategy that can help groups to develop into a real team is team building

Key actions in Team Building

Setting and maintaining the teams objectives and standards Involving the team as a whole in the achievement of objectives Maintaining the unity of the team Communicating efficiently with the team Consulting the team members before taking any decisions

Stages in Team Building

Forming Storming Norming

Performing

Stages of Team Growth

Stage I: Forming - Provide clear direction to establish the teams purpose, setting goals, etc., Stage II: Storming Provide strong, hands-on leadership to keep people talking and task-focused Stage III: Norming Codes of behaviour becomes established and an identifiable group culture emerges. People begin to enjoy each others company and appreciate each others contributions Stage IV: Performing Teams that reach this stage achieve results easily and enjoyably. People work together well and can improve systems, solve problems and provide excellent customer service. Stage V: Adjourning Temporary project team reaches this stage; celebrate their teams achievements.

Stage 1: FORMING
Team Building
Define team Determine individual roles Develop trust and communication Develop norms

Task
Define problem and strategy Identify information needed

Team Roles - Leader

Encourage and maintain open communication. Help the team develop and follow team norms. Help the team focus on the task. Deal constructively with conflict.

Team Norms
How do we support each other? What do we do when we have problems?
What are my responsibilities to the team?

From Individuals

A Group

Help members understand each other:

Myers-Briggs Type Indicator (MBTI)
Extraverts ------------------ Introverts Sensors --------------------- iNtuitive Thinker --------------------- Feelers Judger ---------------------- Perceiver

By selecting one from each category, we define our personality type, ESTJ, ENTJINFP

The

Dimensions of Style
(Jungian Model)

Introversion/Extraversion What energizes you?

Sensing/Intuiting What is the focus of your attention?

Thinking/Feeling How do you make decisions? Judging/Perceiving How do you structure your behavior?

Stage 2: STORMING
During the Storming stage team members:
realize that the task is more difficult than they imagined; have fluctuations in attitude about chances of success; may be resistant to the task; and, have poor collaboration.

Stage 3: Norming
During this stage members accept:
their team; team rules and procedures; their roles in the team; and, the individuality of fellow members.
Team members realize that they are not going to crash-and-burn and start helping each other.

Stage 4: PERFORMING
Team members have:
gained insight into personal and team processes; a better understanding of each others strengths and weaknesses; gained the ability to prevent or work through group conflict and resolve differences; and, developed a close attachment to the team.

Helpful Team Behaviour

Keeping the peace Being a friend Being enthusiastic Giving opinions Generating ideas Initiating Solving problems logically Relieving tension with humour Seeking approval Encouraging others

Key factors to successful performance of a team S.C.O.R.E

Strategy Clear Roles and Responsibility Open Communication Rapid Response Effective Leadership

Key factors to successful performance of a team S.C.O.R.E

Strategy:

Shared purpose Clearly articulated values and ground rules Understanding of risks and opportunities facing the team Clear categorization of the overall responsibilities of the team
Clear Roles and Responsibilities: Clear definition of roles and responsibilities Responsibility shared by all members Specific objectives to measure individual results

Key factors to successful performance of a team S.C.O.R.E

Open communication: Respect for individual differences Open communication environment among team members Rapid response: Rapid response to the teams problems Effective management to change in the internal and external environment Effective Leadership: Team leader who is able to help members achieve the objective and build the team Team leader who can draw out and free up the skills of all team members, develop individuals

Recipe for Successful Team

Commitment to shared goals and objectives

Clearly define roles and responsibilities

Use best skills of each Allows each to develop in all areas

Recipe for Successful Team

Effective systems and processes
Clear communication Beneficial team behaviors; well-defined decision procedures and ground rules Balanced participation Awareness of the group process Good personal relationships

Coming together is a beginning Keeping together is progress; and Working together is success

Questions?

Resources
The Team Book by Peter R. Scholtes, Brian L. Joiner and Barbara Streibel Web-based Text chapter 3 Teaming Bob Mendonsa and Associates web page http://www. trainingplus.com Jung types http://www.allhealth.com/onlinepsych/personality/olpgen/ 0,6103,7119_127651,00.html Keirsey types http://www.keirsey.com/cgibin/keirsey/newkts.cgi