Professional Documents
Culture Documents
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Figure 16.1
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Rites
Standardized and recurring activities that are used at special times to influence organizational members
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Cultural symbols
Any object, act, or event that serves to transmit cultural meaning
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Process goals
Mainly deal with issues of internal integration
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How can you use organization development to improve the firm? OD helps organizations by:
Creating an open problem solving climate Supplementing formal authority with knowledge and competence Moving decision making where relevant information is available Building trust and maximizing collaboration Increasing the sense of organizational ownership Allowing people to exercise self-direction and selfcontrol
Copyright 2008 John Wiley & Sons, Inc. 16-32
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Figure 16.2
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Confrontation meetings
Designed to help determine how an organization may be improved and to take initial actions to better the situation
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Collateral organization
Pulling a representative set of members out of the formal organization structure to engage in periodic small-group problem-solving sessions
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Process consultation
Activities that are facilitated by an OD practitioner and designed to improve group functioning
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Job redesign
Creating long-term congruence between individual goals and organizational career opportunities
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