Professional Documents
Culture Documents
Customer focus
Leadership
Involvement of people
Process approach
Systems approach to management
Continual improvement
Factual approach decision making
Mutually beneficial supplier relationships
Quality System Development
Quality Systems Development
Quality Systems Development
Quality Systems Development
Quality Systems Development
Quality Systems Development
Quality System Development
(ISO 9001:2000)
Quality System Development
Quality System Development
The Process Approach
ISO 9001 Myths and
Misconceptions
ISO 9001 Myths and
Misconceptions
ISO 9001 Myths and
Misconceptions
ISO 9001 Myths and
Misconceptions
Certification Process
What is ISO 9001:2000?
Overview of ISO 9001:2000
Overview of ISO 9001:2000
ISO 9001:2000 Overview
ISO 9001:2000 Requirements
ISO 9001:2000
Balancing the Equation
4 Quality Management System
4 Quality Management System
4 Quality Management System
4 Quality Management System
4 Quality Management System
4 Quality Management System
4 Quality Management System
4 Quality Management System
4 Quality Management System
4 Quality Management System
5 Management Responsibility
5 Management Responsibility
5 Management Responsibility
5 Management Responsibility
5 Management Responsibility
5 Management Responsibility
Corporate
Objectives
5 Management Responsibility
5 Management Responsibility
5 Management Responsibility
Act Do
Check
5 Management Responsibility
5 Management Responsibility
5 Management Responsibility
5 Management Responsibility
5 Management Responsibility
5 Management Responsibility
5 Management Responsibility
5 Management Responsibility
6 Resource Management
6 Resource Management
6 Resource Management
6 Resource Management
6 Resource Management
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
7 Product Realization
8 Measurement, analysis, and improvement
8 Measurement, analysis, and improvement
8 Measurement, analysis, and improvement
8 Measurement, analysis, and improvement
8 Measurement, analysis, and improvement
8 Measurement, analysis, and improvement
8 Measurement, analysis, and improvement
8 Measurement, analysis, and improvement
8 Measurement, analysis, and improvement
8 Measurement, analysis, and improvement
8 Measurement, analysis, and improvement
8 Measurement, analysis, and improvement
after
8 Measurement, analysis, and improvement
8 Measurement, analysis, and improvement
8 Measurement, analysis, and improvement
Improvement!
8 Measurement, analysis, and improvement
8 Measurement, analysis, and improvement
8 Measurement, analysis, and improvement
8 Measurement, analysis, and improvement
8 Measurement, analysis, and improvement
Acknowledgements
(Suggested reading)