Presented By- Abhishek Gupta (SEM II)

The top management looks for certain traits in a person who they want to employ for project. It will be easy to be effective for a person who is endowed (gifted) with these traits

Leadership People Relationships Integrity Highest Quality Customer Orientation Innovation and creativity Performance Management Identification with the organization Empowering employees Coping with changes

Being a leader managers have the power of taking along with them others. They knows what they should do why they are doing it how to do it have the courage and will to do it

The manager should have excellent human relationship skills. Builds up his team based on the core values of sincerity, objectivity and dedication. He can develop good people relationship byEnsuring that his subordinates get opportunities for growth based on performance. He should makes them a part of the decision making process. He should delegates freely and supports them

Levels of trust, fairness and honesty are expected while dealing with people both within an outside the organization. They ensure that functioning is clean and their transactions will be transparent.

The quality philosophy should not cover only the product quality, but every process that has gone into making it.

In every organization there are two sets of customers Internal Customers are people in the organization employees, directors, team members. External Customers are clients and all members of society we come in contact in connection with our business.

Professional managers think beyond the obvious.

The professional manager not only ensures that his performance is at peak all times, but motivates his entire team to do it. This comes by appreciation and encouragement. If there any shortfalls he arranges for training them so that their performance improves.

The following seven step model will be useful for performance management:
Objectives/Performance standards are set

These are communicated to the employees

Review/monitor the above Check actual performance Vs. Standards set Identify gaps

Jointly decide on corrective action, if needed

Reset objectives for next period

A sense of pride and belonging goes with the ownership of the job, the project, team members and organization. This is brought about by the culture and communication system in the organization. The tendency seen is that most managers strongly identify with their own departments, units or divisions and they lack a sense of organization.

The professional manager should possess the ability to empower his employees down the line. Empowerment is the process by which employees are encouraged to take decisions pertaining to their area of work. But managers often hesitate to empower their subordinates as they feel insecure and show a sense of uncertainty.

A professional manager should have the ability and capacity to cope with change. He should accepts the fact that change is inevitable and is ready to implement change at the workplace.