The Johari Window : A Model for Soliciting & Giving Feedback

Introduction
Process of giving & receiving feedback
important concepts in training we see ourselves as others see us Other people also learn how we see them By verbal or nonverbal communication

self disclosure information you give, how their behavior affects you, how you feel Receiving feedback reaction by others, their feelings & perceptions, how your behavior affects them.

Introduction
A model Johari Window illustrates the process of giving & receiving feedback Developed by Joseph Luft & Harry Ingham A communication window Four panes Two columns represent the self Two rows represent the group Column 1- things that I know about myself Column 2 things that I dont know about myself Information moves from one pane to another
Size & shape of panes within the window will vary

Johari Window
First Pane Arena
Things I know about myself & about which the group knows Free & open exchanges of information between myself & others Public & available to everyone Size increases as level of trust increases between individuals Individuals share more information

Johari Window
Second Pane Blind Spot
Contains information that I dont know about myself , but group may know People learn this information from my verbal cues, mannerisms, the way I say things & style E.g. I always look away from a person when I talk Or clear my throat before I say something

Johari Window
Pane Three Faade or Hidden Area
I know about myself, but the group doesnt know I keep these things hidden from them May fear about rejection or hurt Withhold this information Want group members to judge me +vely when I reveal my feelings I must reveal something of myself to find out how members will react May keep certain information to myself

Johari Window
Fourth Pane - Unknown
Things that neither I nor group knows about me Things buried below the surface in my unconscious area Group & I learn through feedback exachange among us Represents early childhood memories Internal boundaries change depending upon the amount of feedback sought

Individual goals within a group

In a small group , each member works toward individual as well as groups goal E.g. goal is to decrease the size of blind spot window
Move the vertical line to the right in the window Size of arena & faade will increase as the size of blind spot & unknown area decreases Way is to seek feedback from the group Solicit feedback consistently size of blind spot will decrease

Give Feedback
To reduce the faade pane Reduce the size by telling the group members about your perceptions, feelings and opinions about things in others Feedback tells the group where you stand, they no longer need to guess about your meanings

Johari Window
Panes are interdependent Changing the size of one window forces the size of corresponding panes to change