Professional Documents
Culture Documents
Learning Plan
1. Share Objective 2. Managing vs Leading 3. What is Leadership 4. Group Exercise 5. Leadership Styles(LS) 6. People Development Levels (PDL) 7. Matching of LS with PDL 8. Group Exercise 4 mini case studies 9. Feedback
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OBJECTIVE
To develop a framework for us to get our team members to perform at their full potential to achieve our desired goals, by sharing our experiences and relating it to concepts that we will develop during the session based on our existing knowledge and understanding.
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Management vs Leadership
Managers & Leaders are they different? Abraham Zalesnik, Harvard Business Review Mar Apr 1992 What Leaders Really Do? John P Kotter, Harvard Business Review May Jun 1990.
Management is planning, organizing, staffing, directing, integrating, and controlling of resources. Resources available are time, money, material, and people; each of these can be planned, organized, staffed, directed, integrated, and controlled. Only people, can be led. Leadership is a special application of management. Leadership is a unique control behaviour that is directed to the management of human resources 4 for keeping them constantly energized to achieve
Why Leadership?
History of mankind acknowledges the importance of Leadership Large successes and failures are attributed to Leadership
What is Leadership?
The focus had shifted from studying individual traits to studying the actual behaviour in leadership situations in a group and how people use task or relationship leadership style in work situations.
leadership study has shifted from studying the leader as a person to studying his/her behaviour in a group.
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Leadership has hardly been defined. It has, largely, been characterized, at best. We probably know what it does, than what it is.
After more than 10,000 studies and surveys the concept is still very elusive.
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The whole issue of managing and leadership is based on the key equation: Behaviour = f ( Leader, Follower, Situation)
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Leadership Style
Way you supervise or work with someone How you behave when you are trying to influence behavior of others
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Task Behaviour
More of one way communication Role of follower is tightly defined Output by follower is dictated by Supervisor Supervisor mandates what & how the job is to be done Decision making by supervisor
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Relationship Behaviour
Lots of two way communication Provides support & encouragement Facilitates interaction Encourages follower involvement Builds a personal relationship with followers
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LEADERSHIP STYLES
S3
S2
S4
S1
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Directing (S1)
H T L R
High Task - Low Relationship Identifies Problem Defines Goals & Roles Controls Decision Making Gives Specific Instructions Engages In Mostly One Way Communication Closely Supervises Work
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HT HR
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LT HR
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Delegating (S4)
Low Task - Low Relationship Collaborative Problem Identification Asks Follower to Set Goals / Roles Decision Making By Follower Periodically Reviews With Follower
LT LR
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Leadership Styles
RELATIONSHIP BEHAVIOR
S3 (Collaborating)
Facilitating & Supporting efforts towards Task Accomplishment. Sharing responsibility for Decision making
S2 (Influencing)
Directing & closely supervising Task Accomplishment Explaining Decisions, Soliciting Suggestions and Supporting Progress
S4 (Delegating)
Turning over responsibility for Problem Solving and Decision Making to Team Member/ Staff
S1 (Directing)
Providing specific Instructions Closely supervising Task Accomplishment
Motivation
High Willing
Low
High
D2 D3
Skill
High Competence Some Competence Low Competence Variable Low Commitment High Commitment Commitment
D4 HIGH
D3 MODERATE
D2
D1 LOW
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RELATIONSHIP BEHAVIOR
RELUCTANT CONTRIBUTORS D3
S4 (Delegating)
Peak performers; Competent and Committed; Dont need much praise and supervision
S1 (Directing)
Quick Decisions are required; Stakes are High; Job Holder has low experience for Job/ Task; New to Company/ Role ENTHUSIASTIC BEGINNERS D1
WILLING CONTRIBUTORS D4
LEADERSHIP
LOW TASK
HIGH RELATIONSHIP
COLLABORATING
INFLUENCING
DIRECTING
LOW TASK
LOW RELATIONSHIP
HIGH TASK
HIGH RELATIONSHIP
HIGH TASK
LOW RELATIONSHIP
PEOPLE
HIGH COMPETENCE
HIGH COMMITMENT WILLING CONTRIBUTOR
DEVELOPMEN T
HIGH COMPETENCE
LOW COMMITMENT RELUCTANT CONTRIBUTOR
LEVEL
LOW COMPETENCE
LOW COMMITMENT DISILLUSSIONE D LEARNER
LOW COMPETENCE
HIGH COMMITMENT ENTHUSIASTIC 26 BEGINNER
Group
Low on Competency & High on Commitment Low on Competency & Low on Commitment High on Competency & Low on Commitment High on Competency & High on Commitment
Leadership Style
High on Task & Low on Relationship High on Task & High on Relationship Low on Task & High on Relationship Low on Task & Low on Relationship Directing Influencing Collaboration Delegation
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Scenario 1 Your department has been performing poorly financially, and several key managers have left to take up positions in other companies. Because you are the most experienced manager, your company chairman has asked you to chair a committee to develop and implement a plan for cutting costs. Since most key managers are already gone, all your committee members are relatively new and lowranking employees. Youve asked committee members to contribute ideas, but they make vague suggestions and avoid making decisions.
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Scenario 2 Your group has consistently won awards for high quality and on time performance. Several of the best and most talented employees in the organization are in your group. Recently, you introduced some new procedures, and you have noticed that performance is slipping and absenteeism is creeping up. You are still doing okay, but you are no longer at the very top of the company rankings.
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Scenario 3 You have been given a group of brilliant, young science and liberal arts students the top graduates of leading universities from around the world. Its your job to create a new computer and video based science curriculum for high schools. Not only will students be able to read any topic they wish, they will also be able to see animated demonstrations and video displays simultaneously.
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Scenario 4 Your design entry to replace the town hall building is due in six months. The team you have been assigned to the job includes some of the best designers in the world, and they have always come through before. But its getting late, and theres nothing on paper yet. They talk about it themselves. They seem to be thinking about it, but they never seem to be drawing anything. You are nervous. This building could become a national landmark, and you want to win the competition very badly.
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3. Collaboration: Low on Task & High on Relationship 4. Delegation: Low on Task & Low on
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Recap 1. Objective 2. Managing vs Leading 3. What is Leadership 4. Leadership Styles(LS) 5. People Development Levels (PDL) 6. Matching of LS with PDL Leadership is not the private reserve of a few charismatic men and women. It is a process ordinary managers use when they are bringing forth the best from themselves and others.
jayaranjan@yahoo.com
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