Professional Documents
Culture Documents
6 5 4 3
Infra Database Apps Total
Changed Tickets Tickets logged for Changes in New Server Installation and Network Modification
4 1 11 16
1 1 1 3
2 0 6 8
1 0 4 5
2 1 0 Clo se d In p r o gr e ss
;Summary
1. 2.
IBM 1
NIL
NIL
NIL
100 80 60
100
100
99.92
100%
100
99.92
K: Drive restructured successfully PRD server was down for three hours due to hardware failure.
Summary
IBM
HMSI 2F Server Uptime Report S.No Planned Achieve d Application 1 PCPACK - F 99.5% 100% 2 PCPACK - S 99.5% 100% 3 MRO 99.5% 100% 4 Lotus 95% 100% 5 Internet 95% 100% 6 P2P Link 99.5% 92.94% Total Uptime for Servers 98.80%
IBM
May 11 99.64%
June 11 99.26%
July 11 99.5%
Network Uptim e
Route rs 100 99 Fire wall Switche s
Line 4
100%
100%
99.5%
98
100% 100% 99.5%
M ay'11
June '11
July'11
97 96
Airtel Internet Link Up gradation from 2 Mbps to 6 Mbps. Redundant Link installation for Tapukhera Plant.
95
Summary
Airtel MPLS link down due to Last mile problem for 3.40 hours. HCL P2P link down due to Manesar exchange failure for 12.50 hours. Tapukhera 2F Link Down Due to Frequent Fiber Cuts.
IBM
Airtel
TATA
5
IBM
Failed Back-ups
00
00
Backup Trend
35 30 25 20 15 10 5 0 1-M a y11 1-J un1-J ul -11 11 Fa i l ed Ba ckup Successful Ba ckup
Action for Next Month Summary
All Backup are Successful for this month, except the backup for DHCP due to OS( VSS) file error.
Planning for 2F backup Strategy and Resources CRF for OS reloading/repair has been shared with Rohit San for aproval.
IBM 6
Escalations :Escalation Details Root Cause Action Taken or To Be Taken Owner Planned Closure Date
NA
IBM 7
Misses
Airtel Internet Link Upgrade from 2 Mbps to 6 Mbps. PM of Switches & Routers. N: Drive Space merge with lotus Server space on NAS Server.
IBM