Professional Documents
Culture Documents
Strong Pressures and Weakened Resources Complex Issues - Sometimes There are No Right Answers Vested Interests Conflicting Values
Maximize profits
Satisfy customer demands Maximize employee satisfaction Satisfy shareholders Minimize costs of production Satisfy government regulations Minimize taxes Maximize bonuses
Making a Decision
Suppose the criteria are preferred in the order shown and the cars are preferred as shown for each criterion. Which car should be chosen? It is desirable to know the strengths of preferences for tradeoffs.
Decision Making involves setting priorities and the AHP is the methodology for doing that. It is designed for situations in which ideas, feelings, and emotions affecting the decision process are quantified to provide a numeric scale for prioritizing the alternatives.
ALTERNATIVES
In many situations one may not be able to assign weights to the different decision factors. Therefore one must rely on a technique that will allow the estimation of the weights. One such process, The Analytical Hierarchy Process (AHP), involves pair wise comparisons between the various factors.
The process is started by the decision maker creating the value tree associated with the problem. They proceed by carrying out pairwise comparisons, both between
Alternatives on each factor, and Factors at a given node.
Ms. X is about to graduate from college and is trying to determine which job offer to accept. She plans to choose between three offers by determining how well each offer meets the following criteria (objectives): High starting salary Quality of life in city where job is located Interest of work Nearness of job to family
Assumptions
Ms. X has hard time in prioritizing those criteria. In other words, she needs to find one way to decide the weights for those criteria. AHP provides such a function.
Starting Salary
Life Quality
Interest
Nearness to Family
Job A
Job B
Job C
Starting Salary
Life Quality
Interest
Nearness to Family
Job A
Job B
Job C
The principle of the AHP relies on the pair-wise comparison. This comparison is carried out using a scale from 1 to 9 as follows:
1 Equally preferred 2 Equally to Moderately preferred 3 Moderately preferred 4 Moderately to Strongly preferred 5 Strongly preferred 6 Strongly to Very Strongly preferred 7 Very Strongly preferred 8 Very strongly to Extremely preferred 9 Extremely preferred
1 Equally preferred 2 Equally to Moderately preferred 3 Moderately preferred 4 Moderately to Strongly preferred 5 Strongly preferred 6 Strongly to Very Strongly preferred 7 Very Strongly preferred 8 Very strongly to Extremely preferred 9 Extremely preferred
Salary
Quality
Interest
Nearness
Salary
Quality
1/5
1/2
1/2
Interest
1/2
Nearness
1/4
1/2
17
Using the same steps to determine the score of each alternative on each criterion, pairwise matrix is constructed as follows:
AHP Case 2.
Ms. Y has received intimation from three Management institutions A, B, C to take admission. She specifies two main criteria location and academic reputation. Being the excellent student she is, she judges academic reputation to be five times as important as location. Using the symbols R and L to represent reputation and location, the associated comparison matrix is given as
R A= R L 1
1/5
L 5 1
Example Contd.
The relative weights of the alternatives of A,B and C within each of the L and R criteria, whose elements are based on Ms Xs judgment regarding the relative importance are as follows:
A A AL= B C 1 2 5 B C A AR= B C A 1 1/2 B 2 1 C 3 3/2 1
1/3 2/3
Draw the hierarchy for this decision problem. Compute the priorities for each of the pair wise comparison matrices from 1 Equally preferred 2 Equally to Moderately preferred 3 Moderately preferred 4 Moderately to Strongly preferred 5 Strongly preferred 6 Strongly to Very Strongly preferred 7 Very Strongly preferred 8 Very strongly to Extremely preferred 9 Extremely preferred
23