Professional Documents
Culture Documents
Business plan
A business plan is a formal statement of a
set of business goals, the reasons why they are believed attainable, and the plan for reaching those goals. It may also contain background information about the organization or team attempting to reach those goals.
Process Outsourcing (BPO) is a structured arrangement between an organization and an outsourcing partner to perform services. The provider of the outsourced services takes primary responsibility ensuring the process works, simultaneously dovetailing with the rest of the organizations functions and delivering the required results
Outsourcing Partner is a professional services firm dedicated to the outsourcing of finance, accounting, and analytics business processes. We extends our services throughout North America, Europe
well beyond cost savings, and include improved efficiency, effectiveness, flexibility, quality, and compliance
heritage remains a guiding part of who we are. We seek to develop a partnership-like relationship with each of our clients, and always work to place service and quality first.
Mission
To
Values
Trust - We are dedicated to open, honest communication and business
practices that seek to build trust and foster a spirit of partnership with our clients. Quality - We seek to deliver services that meet the highest standards of quality and business excellence, and to support the assets and brand reputation of our company and other companies with which we do business. Value Creation - We maintain an unwavering commitment in all that we do to act according to the best interests of our clients and deliver meaningful business value. Respect - We respect all individuals, their differences, and the qualities that each person offers. We promote a positive, productive environment and a corporate culture founded on fairness and equality. Integrity - We act with the utmost integrity at all times. We are committed to doing the right thing and govern our decisions and actions according to these guiding principles
Benefits of FOP
Our comprehensive, competitive employee rewards and benefits packages
have been carefully designed to show our appreciation to our employees for their dedication and commitment to FOP. Our benefits, both financial and non-financial, work to support a healthy work-life balance, career satisfaction, and the general well-being of our employees and their families. Benefits vary from country to country across our global office locations, but you can expect to find a range of flexible rewards and benefits programs which may include: Competitive Base Salary Performance Based Bonus Program Holiday and Personal Time Off Pay Health and Medical Benefits Insurance Benefits Retirement Benefits Employee Assistance Programs Disability and Leave Programs Ongoing Education Reimbursement or Sponsorship
Our services
FOP provides a full range of customized,
outsourced finance & accounting Accounting analytics consulting & advisory services.
HR PLAN
Career development
Employees have the opportunity to chart the
career course that is right for them. With new and ever challenging work opportunities, ample training and development programs, and ongoing career coaching, FOP employees are always moving forward in their careers.
Facilities to employees
Security Transportation Utility Management Accommodation General Facilities and more...
Marketing plan
Marketing will be primarily done through the following channels; The basic marketing would be done by promoters of the company, who would be giving presentations in the various companies by giving an insight on how companies could enhance their employees' efficiency by conducting these sessions. Other sources of marketing would be as follows; Company website providing all the information about services on offer and online booking of such sessions. Designing of CDs highlighting the importance of such sessions for organization and distributing them across potential clients. Brochures and pamphlets shall be printed. The same will be distributed among employees during the presentations.
Competitors
Outsource Partners International C- Quel Management Services P Ltd Caliber point Business Solutions Ltd Carisma Solutions
Swot analysis
Strength Large number of talented graduates Affordable and quality education as compared to developed countries English language benefit Well-developed industry Strong customer base of well known companies
Weaknesses Scarce foreign language skills other than English. Lack of customer service culture Expensive and poor quality telecom infrastructure Poor electricity supply Cultural differences
Opportunities Horizontal and vertical expansion of existing customer base into new markets Time zone difference between India and target markets Increasing awareness of outsourcing services
Threats
High Billing rates Political instability India's competitors in Eastern Europe, Latin
America and the Asia Pacific regions offering cheap BPO services Increasing technology automation.
dependent in USA and if the US dollar depreciates can adversely impact the entire sector. Additionally countries like China, Mexico and Vietnam are also expanding outsourcing operations and often providing cheaper services.
Organization Structure
CEO HR MGR MGROperations Finance MGR
MGR- Quality Control
Accountant Associates
Computer operators
Chartered Accountants
Financial Plan
P &L Account Balance Sheet Break Even Analysis
Particulars
Dr. Amt
To elec & water To telephone bill To internet charges To cab charges To salaries To sundry charges To interest on loan To interest on cap To fees to professional To miscellaneous exp To food exp To legal advisors exp To registration charges To other exp To printing chares To net profit Total
60000 160000 36000 180000 470000 270000 48000 48000 1882000 64000 232000 10000 9000 5000 5000 481000 3960000 Total 3960000
Balance Sheet
Particulars Capital A 160000 B 160000 C 160000 Int on cap-10% 48000 Transfer of profit from p/L 481000 Loan Creditors Short term loan
Amt
Assets Laptops Computers Printers Brochures Debtors Land & Building Furniture Cash in hand Cash in bank Invt in market securities
Amt 100000 140000 12000 18000 500000 700000 200000 10000 200000 128000
Total
1908000
Total
1908000
MONTH 2008 June July August September October November December January February March April May Total
Revenue 0 60000 120000 180000 240000 300000 360000 420000 480000 540000 600000 660000 3960000
Cost 333000 131000 164000 197000 240000 263000 296000 329000 352000 385000 418000 451000 3549000
Profit/loss -333000 -71000 -44000 -17000 0 37000 64000 91000 128000 155000 182000 209000 411000
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