STRATEGIC HUMAN RESOURCE MANAGEMENT &

A quick journey to

Presented by VINOD GANDHI ASHUTOSH RANJAN HIMANSHU CHATTERJEE NIKHIL SHARMA SHILPA PEDDI Group-11 PGDM-HR BATCH2011-13 IMI DELHI

Major challenges faced by HR Manager

Attrition Recruitment and Training Communication Performance Management Competency Development Participatory Culture

STRATEGY
 STRATEGY PHASES STRATEGY FORMULATION STRATEGY IMPLEMENTATION  STRATEGY FORMULATION MISSION GOALS EXTERNAL ANALYSIS INTERNAL ANALYSIS

A strategy is the company s plan for how it will balance its internal strengths & weaknesses with external opportunities & threats in order to maintain a competitive advantage

ROLE OF HRM IN
STRATEGY FORMULATION
ADMINISTRATIVE LINKAGE ONE-WAY LINKAGE TWO-WAY LINKAGE INTEGRATIVE LINKAGE

STRATEGY IMPLEMENTATION

PROVIDING COMPETITIVE ADVANTAGE

EMERGING STRATEGIES ENHANCING FIRM COMPETITVENESS

JOB ANALYSIS RECRUITMENT/SELECTION TRAINING & DEVELOPMENT PERFORMANCE MANAGEMENT PAY STRUCTURE/BENEFITS EMPLOYEE RELATIONS

HUMAN RESOURCE STRATEGY IMPACTS ON TCS

 TALENT RETENTION ATTRITION RATE WENT UP BY 14.4% IN 2011 AS COMPARED TO 11.8% IN 2010,AS SUCH IT WAS VERY LOW COMPARED TO OTHER FIRMS  TALENT DIVERSITY AT 31 MARCH,2010,30.4% WORK-FORCE AS WOMEN EMPLOYES PERSONNEL FROM 99 DIFFERENT NATIONALITIES  ACADEMIC PROGRAM COLLABORATION WITH MANY UNIVERSITIES ACROSS THE GLOBE  TALENT ACQUISITION ADDITION OF 68,000 EMPLOYEES IN 2010.

(CONTD )

 LEARNING AND DEVELOPMENT

TCS invested 6,67,683 learning days to build competencies in niche technology and 24,656 certifications were completed by its employees during fiscal 2011 The Company s web-based learning platform was enhanced with richer content, additional programmes and greater domain coverage

 TALENT MANAGEMENT AND LEADERSHIP DEVELOPMENT

Communication and Engagement with employees , rotating talent across projects, countries and roles , providing opportunities for upgrading competencies and helping employees progress to higher level roles, necessary platform for employees to realise their potential

TCS SHRM PRACTICES

COMPLIANCE
The compliance cell within HR continues to track development in immigration, employment and labour laws globally and recommends changes in policies and procedures to mitigate future risks arising out of changes in the legal environment

CORPORATE SUSTAINABILITY
Over 6,600 TCS volunteers and families provided education and skills development to 10,225 children and partnered with 65 institutes in China , Ecuador, India, South Africa and UK. Over 4,000 villagers across Delhi, Maharashtra, Orissa and Tamil Nadu were benefited through rural development initiatives.

Innovate, Implement and Improve

 MAITREE
Encourages its associates and their families to look on themselves as a part of the extended family of TCS

 PULSE to have a high ASI associate Satisfaction Index

Company s annual associate satisfaction survey to measure and understand the associate's attitude, opinions, motivations , aspirations and satisfaction. Improvement, invite suggestions, ascertain shortcomings, design appropriate plans which finally conclude in action Groups like HR, Admin, Internal Infra Services, Tech Commn, Marketing, Internal Commn, Library and Info centre, info security seek feedback and evaluation.

Contd..
 PEEP to carve out the career path for the employees specially probationary
Discussion between employee, appraiser and the reviewer. No immediate boss is involved. Identification of potential of the employee and his aspirations.

 REFERRAL
To encourage employees to get buddies in the organization so that they are retained longer and are rewarded.

 DAYS @ TCS
Family Day , Town Hall Meeting Day , Coffee @ 5, Women s Day, Hats Off Day, Advice Day etc.

What else?
 The discussed SHRM practices help TCS to harmonize it's HR policies with the business strategy leading to Competitive Advantage, Distinctive Capabilities and Strategic Fit.  As a result enabling them to become World's one of the biggest organizations in their own fields and to grow further.

THANK YOU !
When you are an employee success definition for you to grow yourself but at the time when you become a leader the definition of success is to grow others