Professional Documents
Culture Documents
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Presentation Themes
Brands Brand Equity Brand Elements Devising A Brand Strategy Brand Extensions
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Brands
The American Marketing Association defines a brand as a name, term, sign, symbol, or design, or a combination of them, intended to identify the goods or services of one seller or group of sellers and to differentiate them from those of competitors. A brand is a product or service that adds dimensions that differentiate it in some way from other products or services designed to satisfy the same need. These differences may be functional, rational, or tangible-related to the product performance of the brand. They may also be more symbolic, emotional, or intangible-related to what the brand represents.
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Brand Elements
Brand names Slogans Characters URLs Logos Symbols
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Brand Elements
Brand elements can play a number of brand-building roles. Brand elements should be easily recognized, recalled, inherently descriptive, and persuasive. Memorable or meaningful brand elements can reduce the burden on marketing communications to build awareness and link brand associations. The different associations that arise from the likeability and appeal of brand elements may also play a critical role in the equity of the brand.
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Personalization
Get the consumer more actively involved with a brand by creating an intense, active relationship. Personalizing marketing is about making sure that the brand and its marketing is as relevant as possible to as many customers as possible.
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Integration
Marketers need a variety of different marketing activities that reinforce the brand promise. Integration is especially critical with marketing communications. Each communication should be judged in terms of the effectiveness and efficiency that it affects brand awareness, and whether it creates, maintains, or strengthens brand image. Brand awareness is the consumers ability to identify the brand under different conditions, as reflected by their brand recognition or recall performance. Brand image is the perceptions and beliefs held by consumers, as reflected in the associations held in consumer memory.
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Internalization
Marketers must adopt an internal perspective to consider what steps to take to be sure employees and marketing partners appreciate and understand how they can helpor hurt brand equity. Internal branding is activities and processes that help to inform and inspire employees. Brand bonding occurs when customers experience the company as delivering on its brand promise. The brand promise will not be delivered unless everyone in the company lives the brand. One of the most potent influences on brand perception is the experience customers have with company personnel.
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Brand Reinforcement
As the companys major enduring asset, a brand needs to be carefully managed so that is value does not depreciate. Brand equity is reinforced by marketing actions that consistently convey the meaning of the brand to consumers in terms of: What products the brand represents? What core benefits it supplies? What needs it satisfies? How the brand makes those products superior? Which strong, favorable, and unique brand associations should exist in the minds of consumers?
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