Consulting

….shaping visions

Innovative Services
•Development Workshops
•Training development
•Consulting - Chai Boards
•Assessment and Non financial audits
(People assessments, Process assessments, Function
assessments, Organization assessments, Business assessments)

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Ver 1.6 Kochi
Some negative business indicators :
- Lack of orders

- declining profits
- loss of customers
- declining quality of work
- inability to implement plans
- ineffective sales and marketing
- high staff turnover
- low involvement and commitment of employees
- poor communication across the firm
- Lack of team work
- Ineffective decision making

Problems Angle
What is the solution to
these problems?
 Innovative Development Workshops

1. Business diagnostics
2. Business Innovation Workshop
3. “Leadership Engineering” (Workshop
for Individuals)
4. Organizational Diagnostics
5. Organizational renewal workshop

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 •Do you have an entrepreneurial spirit?

•Are you constantly thinking about how to build

new businesses, or how to improve or transform
your organization?

•Are you trying to find innovative ways of doing

business?
•
•
•Do you wonder how successful business and
organizations do it?

Improvement Angle
If you’ve answered “yes”
to any of these questions,
welcome to the workshop!
 Yes ! It is possible

Our tools and methods

Our tools are a blend of

Insights Methodology Implementation

– -

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 Business Innovation Workshop

to
build a

Sustainable and Growing

business

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 What do we innovate in an
organization?

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 Innovations in an organization
1. Innovation in Cost reduction / pricing
2. Product innovation
3. Process innovation
4. Technology innovation
5. Business innovation

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 Relative frequency of innovations in an organization
Most frequent

Frequent

Less Frequent

Less Frequent

Rarely done

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What is business innovation ?
Business innovation is NOT….
Operational Excellence or TQM/BM/BPR/QC/Kaizen/six
Sigma etc.
A business innovation changes
primarily the (rationale / idea /
paradigm / passion ) about the
business and then change how
an organization functions, creates,
delivers, and captures value
 Value Creation: What a Business Aims to Achieve

Deliver
Greater Increased
Delighted Revenue
Perceived Customers Market
Growth
Value Share

Innovation
Management
Committed

Committed Delighted
Employees Stakeholders

Reduced
Improved Margins
Waste Lower
Continually Improved Asset Utilization
Costs
Refine Improved Competitive
Greater Position
Processes
Productivity
 Reality

Two faces ? Or Flower vase?

Is Reality absolute ?

Is Reality interpreted and perceived ?

Reality!. Sometimes in order to succeed in business , we
need to change perceptions , not reality

Business is one thing, the way you look at it is

another thing !

To make change relatively permanent, the way to

look at business must change.
Bit Market : "There's no market for drill bits – the market is for holes."

A new CEO who took over a 100 year old company manufacturing drill bits which was
floundering for a decade. The VP marketing, wanting to impress the new, CEO
brought elaborate color charts illustrating the "bit Market" -- detailing the total market
for bits, the company's market share and potential for increasing market share of the
"bit market."

When the presentation finally ended, all eyes turned to the new CEO who changed
the mindset of the company with one comment: "Sorry, there is no market for bits...
the market is for holes." Pausing a few moments , the CEO then stood to his feet and
dismissed the meeting.

As a result of this single meeting, and the dramatic way the new CEO introduced a
different style of thinking. From then on the company would look for "ways to make
holes" not for how to better manufacture drill bits. The customer needs drill bits only
so long as bits are the best way to make holes. The moment a laser device arrives
which makes a hole better, cleaner, safer, and cheaper, drills bits will go the way of
the horse and carriage. It is focusing on the ends not the means.

But what is instructive about this model is how it causes us to ask of everything we
do, "What is the hole?" And, "Is there a better way to make it?" "Bit market" calls us to
examine everything we do to state its purpose, and ask if there is a better way to do
it.
a business innovation workshop changes the
value an organization offers to various
customers and organizes the capabilities and
partners required for creating, marketing,
and delivering this value and relationship
capital with the goal of generating profitable
and sustainable revenue streams
 Innovation and growth

Innovation
area
Business innovation matters!
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 Benefits of business innovations

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When integrated view of business is absent – this happens
Here
Ok

Here

CEO /Directors
10°

Managers
90°

Staff
360°

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 What makes our Business
innovation workshops unique?

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 ……..Credo based

Every business is a growth business !

Every person can be a businessman !

Every ordinary person can do extra

ordinarily !


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 The Enterprise Ice-berg

Visible
Tangible
about 12%


Invisible
Intangible

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 The Enterprise Ice-berg

Revenue | Profit | Margins

Tangible assets | Systems
Sales | Results | Structure |
Customers | Products
People and their Performance

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 The Enterprise Ice-berg

We build from
Revenue | Profit | Margins here
Tangible assets | Systems
Sales | Results | Structure
Customer base | Products
People and their Performance


Customer-knowledge | Values | Purpose
Mindset | Shared Vision | Leadership |
Trust | beliefs | Market knowledge | culture |
Tacit – know how | business-memory | Business
awareness | Dreams | Execution will power /
motivation

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 Key players oriented 

Every successful business have key players

Identifying key players of a business is challenging
(Anybody in the organisation could be a business key player (the range may
include from a receptionist to the CEO))

•Key players contribute to the survival and the competitive

advantage of the business
•Key players directly or indirectly attracts /retain the
customers.
•Key players are committed to the business and take decisions
that significantly impact the business
• Key players prioritize the business tasks and the resource
allocation to the business

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 Facilitate learning …..
Not teaching oriented

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 Methodology
•Provocative (individual
awakening)

•Interactive (group)
•Generative (individual
& group)

 •Spaced (time intervals)

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 Disentangle three strands of an Enterprise

• Business

• Organisation


• Management
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 The Paradigm

Enterprise

Busi
ness
Orga an ag
ni M nt
sation em e


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 What do you (the business organisation) get?
The effects of workshop

Intangibles Tangibles
Clarity: of business direction, Improved revenue / cost
•

goals, wants structure

Focus: on direction, goals, •Faster supply chain

targets, measures, objectives response

etc. •New product development

Leadership alignment and services

and team formation: •Unblocking of assets

common understanding | mutual (financial, technological, human,

influence | shared views | social, environmental, market etc)
cooperation | synergistic efforts


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 We enable / promote two important
non-financial capitals

Knowledge capital
Social capital together


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When there is integrated view of business among all the
key players – Social capital grows!
 Our target customers
•We provide grass root level consulting for
economic prosperity
•

•Micro, Small and Medium Enterprises that

wish to improve their business

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With a clear definition, though, two things happen: First, formulation
becomes infinitely easier because executives know what they are trying to
create. Second, implementation becomes much simpler because the
strategy’s essence can be readily communicated and easily internalized by
everyone in the organization.
MISSION
Why we exist
VALUES
What we believe in
and how we will behave
VISION
What we want to be
STRATEGY
What our competitive game plan will be
BALANCED SCORECARD
How we will monitor and implement that plan
The BASIC
ELEMENTS of a Strategy
Statement
OBJECTIVE = Ends
SCOPE = Domain
ADVANTAGE = Means
 Questions ?? Ideas
??
welcome

 Suggestions Feelings

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Thank you