ERP CASES TUDY

GROUP MEMBERS:
PRIYANKA JAGTAP – 16
PRIYANKA DALMIA – 10
SUMEET KATARIYA – 24
ABHIJEET DHAR –
DEEPAK MODANI - 37
 FLOW OF PPT

 OBJECTIVES

 SUMMARY

 MAIN PROBLEMS

 SOLUTIONS

 INDUSTRY EXAMPLES

 CONCLUSION
 OBJECTIVES

 SUMMARIZE THE CASE

 HIGHLIGHT IMPORTANT ASPECTS

 UNDERSTAND COMPETITIVE PERSPECTIVES

 ANSWER THE QUESTIONS

 SUGGEST SOLUTIONS

 DRAW LOGICAL CONCLUSIONS

 SUMMARY

 Indian Distributors Ltd. - a small trader 50 yrs back -

who used to import goods from third world countries
and sell these in India now substantial nation-wide
selling and distribution organization within India
 Headquarters - Mumbai
 Warehouse and regional sales offices - Delhi, Calcutta,
Chennai, Jaipur, Lucknow and Amritsar.
 It also has regional sales centers in all the major towns of
all states of India. 
 Today they sell about 50% of indigenous manufactured
products, while 50% products continue to be imported
from other countries.
 SUMMARY contd
 Markets imported products and popular domestic brands.
Also started marketing products of smaller manufactures
under its brand name ‘XEON’.
 The variety and the range of products - over 10,000 items. The
business is divided into six product divisions.
1. White Goods Division

2. Electrical Engineering Division

3. Electronics Division
4. Apparel & Footwear Division
5. Food & Confectionary Division
6. Cosmetics
 SUMMARY contd
 First three divisions –

 Complete solution to its customers.

 Guidance to the customer, installation and may need to take

orders for customized products.
 Other 3 divisions –

 Standard products either imported or of domestic brands.

 No customization. Sales are made for stock and the invoice is

generated and dispatched latest by next day. The stocking
levels are decided based on the demand and lead time of
supply.
 SUMMARY contd
DISTRIBUTION
 Each division may have number of distributorships and
many products
 The divisional manager is not always concerned with the
profitability of individual products but also with the
distributorship as a whole.

SALESMEN
Each divisional manager has specialized salesmen in each
regional sales office that is attached to it and / or reporting
through it.
 SUMMARY contd
ORDER PROCESSING SYSTEM
 Got order processing software to manage its orders and the
invoicing process.
 The software is menu driven one, which allow the user to
capture the order and invoice details.
 The salesman visits the shops and collects the orders in a
standard format, which are processed by the computer
department of the company under the order processing
systems.
 PROBLEMS
 The order processing system does not have the provision of monitoring
the partially fulfilled orders, because of which the shops do not get the
complete delivery, which leads to lost sales.
 Limited amount of sales analysis
 Analyses can be carried out only on the current data. The software does
not support any level of comparison with the passed data.
 Forecasting is based on the current data only.
 With increase in competition and advancement in technological options,
- requirement and to develop an efficient and effective information
system.
 Challenges being faced by the company include product selection,
inventory management, customer satisfaction, transportation and
logistics, etc.
 Flow chart
Customer Regional Sales Salesman goes to
Start sends a request Office informs a shops and
for order at salesman collects orders
head office

Stock is allocated Order processed Salesman sends

for the order at head office in order at head
received Computer system office

Duplicate Slip Customer sends

1- Transport Stock delivered acknowledgeme
2- store to draw to customer nt / issue slip
items and cash/cheque

Add Stock to Check for the Updating Customer

Stop inventory as inventory /stock Account/ Billing in
required of required Computer System
EDI
EDI in Procurement
EDI in Procurement
 EDI in Indian Distributors Limited

 All the data transactions can be undertaken through an EDI system

 Customer Sending request for order through EDI system
 Salesman sending order at head office
 Updating the computer System
 Acknowledgement of supplies and payment
 Process automation and real-time information access
 Persistent, real-time identification information with minimal human
intervention
 Increases in speed
 Improved accuracy in the transfer of critical information
 Improves Operational Efficiency
 Reduction in costs
 RFID
 Radio-frequency identification (RFID) is a technology that
uses communication via radio waves to exchange data
between a reader and an electronic tag attached to an
object, for the purpose of identification and tracking
 Most RFID tags contain at least two parts. One is an
integrated circuit for storing and processing information,
modulating and demodulating a radio-frequency (RF)
signal, and other specialized functions. The second is an
antenna for receiving and transmitting the signal.
 Fixed RFID and Mobile RFID: Depending on mobility,
RFID readers are classified into two different types:
Fixed RFID
Mobile RFID
RFID
 RFID in Indian Distributors
Limited
 RFID can be used in enterprise supply chain management
 RFID can be used to improve the efficiency of inventory tracking
and management
 Managing updates of stocks
 Transportation and logistics of the product
 Security from theft of expensive supplies
 Improve operating efficiency, reduce business risk and drive
additional revenue opportunities
 Integrity—improving the integrity of real-time supply-chain
information
 Removal / Reduction in supply chain errors
 Industry Examples

 Eresource ERP iSE: http://www.eresourceerp.com/

 Industry Examples contd

 BNG : http://www.bng.co.in/salesdistribution.html
 Industry Examples contd

 ITTI: http://itti.com/
 A CMMi Level 5 & ISO 9001:2008 Company

 VM Infotech:
http://www.indiamart.com/vminfotech/

 ERP(SCM + CRM) for small and medium size industries.

CONCLUSION