Professional Documents
Culture Documents
HUMAN RESOURCE
MANAGEMENT
What is Human Resource Management?
Human resource (HR) management
refers to the practices and policies one needs to carry
out to deal with the personnel aspects of the
management job
Human resource management (HRM) is the effective
management of people at work
The goal: make workers more satisfied and
productive
When an organization is concerned about people, its
total philosophy, culture, and orientation reflect it
Every manager must be concerned with people,
whether or not there is a human resources department
Scope of HRM
Importance of HRM
HR Subsystem
Procurement
Finance Training Marketing
Subsystem Compensation Subsystem
Appraisal
Rewards
Technical
Subsystem
A Brief History of HRM
HRM can be traced to England, where craftspeople
organized guilds
They used unity to improve working conditions
Harmony
Cooperation
Maximum output
Individual differences
Organizational growth
Government intervention
concerning working people
Around the 1920s, more organizations
noticed and acted on employee-management conflict
A Brief History of HRM
The Hawthorne studies (1924 to 1933):
Were to determine the effects of
illumination on workers and their output
Rather, it pointed out the importance of
social interaction on output and satisfaction
Until the 1960s, the personnel function was concerned
only with blue-collar employees
File clerk, house-keeper, social worker, firefighter, and
union trouble defuser
Evolution of the Personnel Function
Concept What is it all about?
The Factor of Labour is like any other factor of production, viz, money,
Production concept materials, land, etc. Workers are like machine tools.
The Goodwill concept Welfare measures like safety, first aid, lunch room, rest room
will have a positive impact on workers’ productivity
Cont…
Evolution of the Personnel Function
The Humanitarian To improve productivity, physical, social and psychological
concept needs of workers must be met. As Mayo and others stated,
money is less a factor in determining output, than group
standards, group incentives and security. The organization is a
social system that has both economic and social dimensions.
The Human Resource Employees are the most valuable assets of an organization.
concept There should be a conscious effort to realize organizational goals
by satisfying needs and aspirations of employees.
Job safety
Meaningful tasks