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 WHAT IS E-GOVERNANCE???

It can be defined as the delivery of government

services and information to the public using electronic
means.

It extends beyond provision of on-line services and

covers the use of IT for strategic planning and reaching
development goals of the government.
OBJECTIVES OF E-GOVERNANCE
EXTERNAL OBJECTIVE

To fulfill the public¶s needs and

expectations satisfactory on the
front-office side, by simplifying
the interaction with various
online services.

INTERNAL OBJECTIVE

To facilitate a speedy,
transparent, accountable,
efficient and effective process for
performing government
administration activities.
DELIVERY MODELS OF E GOVERNANCE

Citizens

Govt .

Govt. Business
 Government-To-Citizen (G2C)

Attempts to make transactions, such as payment of taxes,

renewing licenses and applying for certain benefits, less time
consuming and easy to carry.

:acilitates citizen interaction with government.

Strives to enhance access to public information through

the use of websites and kiosks.
Government-To-Business ýG2B
Model through which Govt. agencies and Businesses
interact with each other more efficiently than they usually
can off the web.
Includes both the procurement of goods and services by
the government as well as the sale of surplus
government goods to the public on line.

Support the idea of a virtual workplace in which a

business and an agency could coordinate the work on a
contracted project by sharing a common site to
coordinate online meetings, review plans and manage
progress.
Government-to-Government (G2G)

Involves sharing data and conducting electronic exchanges

between various governmental agencies.

Helps in cost savings, which is achieved by increasing the

speed of the transactions, reduction in the number of
personnel necessary to complete a task, and improving the
consistency of outcomes.
ADVANTAGES OF E-GOVERNANCE

ÃSimplify Processes and enhances

transparency

Ã
nvironmental Bonuses

à emocratization

ÃSpeedy,
fficient and Convenient

 NATIONAL E-GOVERNANCE ACTION PLAN

ÃApproved in 2003.
ÃAttempt to lay the foundation and provide impetus for long-
term growth of e-governance within the country.
ÃIt proposed to create the right governance and institutional
mechanisms at the centre, state and local levels to provide a
citizen centric and business centric environment for
governance.
ÃComprising of 27 Mission Mode Projects ýMMPs and 8
components, on May 18, 2006.
Made all Government services accessible to the common man in his locality.
Stages of E-Governance
á WEB PRESENCE-
The first phase is marked by web presence of public institutions and
dissemination of information

á INTERACTIVE PRESENCE-
The next stage is marked by an interactive interface with stakeholders
with pro-active solutions to problem solving and electronic requests for
services and financial transactions.

á TRANSACTIONAL PRESENCE-
Completion of transactions on the internet and access to internet.

á NETWORKED PRESENCE AND E-PARTICIPATION-

The fourth stage is marked by a Government to Citizen ýG2C
framework based on an integrated network of public agencies, process
certification and participation in basic process design and political
processes.
Various E-Governance Projects in States
E-Governance in Andhra Pradesh
To take the technology to the rural people, I T & C department had discussions with M/s
Hewlett Packard Ltd., USA who made a preliminary work on the project ³World e ±
Inclusion´ and have taken up the project for pilot launching at Kuppam in Chittor istrict.

E-Governance in Orissa
The state took initiatives to computerize various departments, which started in mid 80¶s
with a few isolated initiatives. But since year 2000 the state has taken up statewide
planned initiatives, which includes policies, infrastructure and software application
development specifically to create an ICT enabling environment to enable citizen centric
service delivery.

E-Governance in Rajasthan
The idea is of SMART ýSimple, Moral, Accountable, Responsive and Transparent
governance. In the last one year, fast inroads have been made in the area of expansion of
e-mitra project, Rajasthan State Wide Area Network ýRSWAN local area network in
Secretariat ýSecLAN , creation of State ata Centre ýS C and projects have been
initiated with a view to implement the e-governance system effectively.
E-Governance Initiatives in various sectors
Water Sector Projects Health Sector Projects

UP-WSRP IDSP
Rajasthan -WSRP Malaria Control
MP - WSRP AIDS
Maharashtra-WSRP State Health Systems Projects

Infrastructure Projects Rural Devp. Projects

Power Sector Projects Sodic Lands Project
TN Urban Devp. Project National Agriculture Technology
NHAI Project
Assam Roads UP Forestry
Delhi Jal Board ICT in Rural Districts of Pune
Proposed E-Governance Initiatives in
various sectors
Health Sector Projects
Water Sector Projects
Meteorological Data tool Electronic Prescribing
India Water Portal Electronic Health Records
Personal Health Records

Rural Devp. Projects

e-powering
Precision farming
Decision Support Systems for
farmers
NeGP ± Current Situation
Ã:or India¶s IT companies that relied heavily
on the US , NeGP widened the domestic
market and provided an opportunity to work
with the government.

ÃNumber of opportunities like the state wide

area networks, state data centres, the Army
and Navy wide area network, and power
sector IT implementation across state
electricity boards

ÃWIPRO , TCS ,IBM and IN:OSYS

awarded various projects by the
government.

ÃBut the entire process is slow, and greater

momentum in the decision-making process
by government is needed for faster
implementation.
 E-Governance - Key Challenges for India
ÃClarity in objective setting

ÃCapacity Building

ÃLack of IT literacy and awareness regarding benefits regarding

benefits of e-governance.

ÃUnderutilization of existing ICT infrastructure

ÃAttitude of Govt. departments

ÃSecurity

Ã
nsuring service delivery

ÃLocalization
The Road Ahead«

á UI
á Performance Management System for government
employees
á :IRs Online ± Already proposed in Haryana
á Online Traffic Challan
á Pensioners Portal
What We Propose«.
The Need
á India ± The biggest democracy in the world.
á 1300 crore spent by the election commission in 2009 elections.
á Voter Turnout in 2009 general elections was 57.75%
á Voter turnout voters in 18-30 age group ± 48%
á Thousands of people serving in the military and Indian civilians
living abroad unable to exercise their right to vote
á Poll booth looting and voter id forging still rampant
á Updated database for voters
á Lack of transparency

Net savvy new generation wants hassle free

voting system
The Solution
á Users of the System
V General Public
V Candidates
V Administrators ý
lection Commission Officers
V :ield Officers
á :unctional Requirements
á Online registration for the voter id card which will be verified by the field officers.
Uploading a photograph or digital signature can be used.
á Those already having a voter id card can register for the online voting system, they will
use their voter id as their UI , OB and a separate password will be used for secure
authentication.
á The election commission will be able to use the site to let the candidates register for
their nomination on the site and their officers will validate it. Candidates can run their
election campaign through forums and chat-room.
á A detailed profile of all the candidates constituency wise will be maintained so that
voters can always know about the candidates of their area.
á Once registered when ever polling is done in any region that regions people will be able
to vote for their favourite candidates.
á evise a mechanism that ensures duplicates voting is not happening.
á The system would show the current statistics as well on the web site.
 á Ask for conformation from user before submitting the vote
á After voting system should generate a receipt and a unique id which will be used for
verification purpose
á When the voting ends the administrator can add the manual poling results to the
database to calculate the final results which will immediately be flashed on the site.
á Candidates should be able to modify selected portions of their profile after registration
for nomination

á Non-:unctional Requirements
á Secure access of confidential data ýuser¶s details . SSL can be used.
á Multiple Language options.
á :lexible service based architecture will be highly desirable for future extension
á Online or offline help to above said users.
á Other Important Issues
á The architecture should be highly scalable and the web site should be tuned for better
performance at the peak time.
á Website should be highly customizable and flexible enough to easily deploy.
á Considering the number of hits expected there must be multiple servers at state levels
which should be connected to a central server.
Proposed Regions for Servers
ÃThere would be servers in each
state.

Ã:or states like UP, Maharashtra,

Karnataka,Andhra Pradesh with
high voting population there would
be multiple servers

ÃThese servers would be connected

to a central server which would
collate data on a daily basis
 Sample Use Case
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Action Plan
á Phase 1-
á Pilot run for the project to be rolled out initially in assembly
elections for at least four states. All the functionalities of the
system to be tested.
á Voting to be done through voting booths itself in rural areas as well
as urban area unless some provision for voter identification online
is deduced.
á Phase 2-
á Scale the system up to conduct an entire assembly election using
the system.
á Phase 3-
á Roll out the complete system on successful completion of Phase 2
and conduct an general election through the system.
Issues in Implementation
á Infrastructure
á High costs in terms of cash and time
á ata Security
á Issue of user training specially for rural voters
á Legal issues
á µOne Vote per Person¶ is difficult to implement