Writing Problem and Hypothesis

Statements for Engineering Research(48)

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Setting of work proposal :
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Work problem :
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Quantitative specification of problem :

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Importance of problem :
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Project need : ,
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Work objective : ?
Methodology to achieve objective
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Anticipated results :
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Contribution to field :
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End-user satisfaction increasingly represents the
focal point of successfully implementing an information system.
Incapable of fulfilling user requirements independently,
information systems require individuals to fully exploit their
expertise before yielding organizational benefits. Factors
influencing user satisfaction with information systems have
received considerable interest. Several studies have attributed
information system failures to psychological and organizational
issues, rather than technological ones. Among
the various theoretical perspectives adopted to explore this
phenomenon include the technology acceptance model, theory
of planned behavior, and information system success model.
However, in contrast with previous findings, Au et al. (2008)
found that expectations regarding information system
performance are not significantly related to user satisfaction.
Additionally, Iivari (2005) found that quality of the end user
perceived information only slightly impacts system usage.
()
Despite the considerable amount of scholarly
research on end-user satisfaction in recent decades, available
evidence contradicts the expected relationships. Still, the role of self-
efficacy in the context of information system usage has seldom been
addressed. Therefore, the role of self-efficacy in end-user satisfaction
model warrants further study. According to social cognitive theory, end
user beliefs (referred to herein as self-efficacy) may influence their
behavior and perceived outcomes. This study examines the role of self-
efficacy in how end-user satisfaction, its antecedents, and
consequences are related. The inability to
increase end user satisfaction by elucidating the factors affecting the
effects of antecedents of user satisfaction and the consequences of
end-user satisfaction makes it extremely difficult for managers before,
during, and after an information system is implemented.
Therefore, the role of self-efficacy must be elucidated with respect to
how end-user satisfaction, its antecedents, and consequences are
related.
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The role of self-efficacy can be elucidated with respect
to how end-user satisfaction, its antecedents, and consequences are
related. To do so, the perceptual data for this study
can be gathered via a self-administered questionnaire. Measurement
and structural models can then be estimated using Partial Least
Squares (PLS). Next, the measurement model in PLS can be evaluated
in terms of internal consistency, convergent validity, and discriminate
validity. Ultimately, validity of the structural model and hypotheses can
be (verified OR confirmed) by examining the path coefficients.
As anticipated, end-user self-efficacy significantly impacts how
end-user satisfaction, its antecedents, and consequences are related.
While shedding light on end-user satisfaction research, results of this
study can significantly contributes to theoretical developments related
to end-user satisfaction by identifying the underlying factors that affect
end-user satisfaction, and their relative impacts.
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Our results can further demonstrate that low
self-efficacy, if not managed, lowers individual productivity.
Managers can thus motivate a high self-efficacy end-user
to be the mentor of low self-efficacy end user. Furthermore,
as a highly effective means of increasing self-efficacy,
computer training can allow managers to increase end-user
self-efficacy by implementing training programs.
()
Most metropolitan taxi services not only
complement public transportation, but also function as a vital
part of urban travel. The Ministry of Transportation (MOT) of the
Republic of China cites individual taxis, cooperative associations,
and taxi trades as the three business models in the Taiwan taxi
industry. Despite a recent focus on factors that
may influence whether passengers take a taxicab, exactly how
the taxi business model affects passenger behavioral intention
remains unclear. (NOTE : Add 3-4 more sentences that
describe characteristics of the problem or statistics that reflect its
severity) According to MOT statistics, taxi
trades in Taiwan rose from an annual rate of 42% in 2005 to
44% in 2007. Taiwan Taxi, a GPS-based taxi company, is a
major taxi trade in Taiwan has implemented a GPS-based
dispatching system from Singapore. In addition to benefiting the
taxi driver and taxi trade firms, GPS technology also provides
sense of security for passengers.
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The inability to understand how a specific
taxi business model impacts passenger behavioral intention
makes it impossible to determine not only how a taxi business
model affects perceived safety, but also how perceived risk
mediates the relation between the taxi business model and the
behavioral intention of passengers. These unresolved issues
make it extremely difficult for fleet line managers to draw up
appropriate guide lines in order to comply with consumer
preferences. Therefore, exactly how taxi
business models and the behavioral intention of passengers are
related must be elucidated, as well as the mediatory effects of
passengers perceived risk elaborated.
()
Exactly how taxi business models and the behavioral
intention of passengers are related can be elucidated, as well as the
mediatory effects of passengers perceived risk elaborated.
To do so, a research design sample can be drawn from MBA,
EMBA, and IEMBA students. Behavioral intention and perceived risk
among passengers can then be evaluated using existing scales. Next,
a factorial design can be implemented based on research data
accumulated. Additionally, accumulated data can be analyzed using
ANOVA of the multivariate technique. As anticipated,
analysis results can indicate that passengers tend to view a GPS-
based taxi fleet the safest among other business models, because
passengers perceive a GPS-based taxi fleet as most concerned with
ensuring their physical safety. As for managerial implications of this
study, among the variables that senior management can incorporate to
foster a sense of security among passengers include using the
corporate web site to promote the concern for safety and security,
specifying the safety, service quality, and comfort in a taxicab, and
training taxi drivers to convey the company's vision and mission to the
passengers.
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Importantly, this study can provide a valuable
reference for managers concerned with a comprehensive
view of what risks are involved, as well as their likely
consequences. (NOTE : Add 2-3 more sentences that
describe more thoroughly how the proposed method
contributes to a particular field or sector)
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