By:

Sadia Ashraf
Salman Mohammad Hasan
Umer Farooq
Introduction
Traditional Banking
Internet Banking
Services of E-Banks
Analysis of Bank
 Meezan Bank
 Axis Bank
 Bank of Scotland
7C’s
Functions of Banks
E-Banking Applications on Banks
Conclusion
E-Banking is a vast field which includes ATM, mobile
banking, online account opening, account
information, online transactions and many other
features.”

Banks chosen in report:

 Meezan Bank - Pakistan
 Axis Bank - India
 Bank of Scotland - Great Britain
Online applications
Account Access
Account transfers
Bill Payment
24/7 Customer service
Loan status and credit card account information
Online forms for ordering checks, stop payment, etc.
Meezan Bank was incorporated on January 27, 1997
Meezan Bank was granted the country’s first full-
fledged commercial banking license as a dedicated
Islamic Bank, by the State Bank of Pakistan.
Its main shareholders are financial institutions,
including the Pak Kuwait Investment Company, the
‘Islamic Development Bank of Jeddah’, and the
‘Shamil Bank of Bahrain’.
It has invested heavily in state-of-the-art software
applications – namely Temenos T-24 and Oracle.
 Meezan Bank deployed the T24 treasury module in
November 2005.
 It realized that it needed to replace the locally-developed
Islamic Banker system which it had been using since 1996.
 The T24 model helps to reduce the implementation
time and costs, minimize customization and lower the
project risk.
 Clients using T24 for Islamic banking benefit from
adopting one core system to cover all aspects of
conventional and Islamic banking. This ensures that a
bank can maintain a tight control over its operational
costs and can remain focused on serving its customers
in the most appropriate and effective manner
Shariah Compliance
Professionalism
Service Excellence
Social Responsibility
More and more people are coming towards Islamic
Banking System
Introduction of Innovative Products
New Market Segments for Ijara i.e. Home Appliance
Products
Open new branches in Faisalabad and other small
areas
Axis Bank, formerly UTI Bank, is a financial services firm
that had begun operations in 1994, after the Government
of India allowed new private banks to be established.
The Bank was promoted jointly by the Administrator of
the Specified Undertaking of the Unit Trust of India
(UTI-I), Life Insurance Corporation of India (LIC),
General Insurance Corporation Ltd., National Insurance
Company Ltd., and The New India Assurance Company,
The Oriental Insurance Corporation.
The bank changed its name to Axis Bank in April 2007 to
avoid confusion with other unrelated entities with similar
name
Personal Banking
Corporate Banking
NRI
Priority Banking
Personal Banking
 Accounts
 Loans
Corporate Banking
 Accounts
 Credit
The Bank of Scotland is a commercial and clearing
bank based in Edinburgh, Scotland.
With a history dating to the 17th century, it is the
second oldest surviving bank (the Bank of England
having been established one year before) in what is
now the United Kingdom, It was also the first bank in
Europe to print its own banknotes.
The Bank of Scotland continues to print its own
sterling banknotes under legal arrangements which
allow some UK banks to issue currency.
Bank Accounts
Loans
Mortgages
Savings Accounts
Investments
Travel Money
 7C’s / Banks Meezan Bank Axis Bank Bank of

Context

Content

Commerce

Community

Connection

Customizing

Communication
PRIMARY Bank 1 Bank 2 Bank 3 SECONDARY Bank 1 Bank 2 Bank 3
YES/NO YES/NO YES/NO YES/NO YES/NO YES/NO

Acceptance of YES YES YES Acting agents No YES YES

Deposits

Lending Money YES YES YES Contracting and No YES YES

Negotiating Loans

Investing Funds YES YES YES Managing issue of No No YES

shares/debenture

Rendering various YES YES YES Carrying on business No YES YES

services to
customers

Credit creation YES YES YES Dealing with property in No YES YES
possession

Remittance of YES YES YES Dealing with security No No YES

Funds

Dealing in YES YES YES Undertaking and executing No YES YES

Foreign Exchange trusts

Dealing in YES YES As a executor, trustee of No No YES

Securities estate

Locker YES YES YES Managing building/work No YES YES

necessary of bank
Bank 1 (Meezan Bank)
Bank 2 (Axis Bank) Promotion of banking No YES YES
Bank 3 (Bank of Scotland) business
Features Bank 1 Bank 2 Bank 3
YES/NO YES/NO YES/NO

Automated Teller Machines (ATM’s) Yes Yes Yes

Electronic Funds Transfer Yes Yes Yes

Telephone Banking Yes Yes Yes

Personal Computer Banking Yes Yes Yes

Internet Banking Yes Yes Yes

Home Banking Services Yes Yes

Tele Banking Services Yes Yes Yes

Society for worldwide interbanking fast Yes Yes Yes

transfers (SWIFT)

Electronic Data Interchange Yes Yes Yes

Digital Payment System Yes Yes Yes

Cyber cash Yes Yes Yes

DigiCASH Yes Yes Yes

Smart Cards Yes Yes Yes

Credit Cards Yes Yes Yes

The internet banking web designers should develop
secure and well designed websites that provide
concise and clear information about the products and
services to the online visitors
 Internet banks should regularly monitor customer’s
complaints and query for enhancing customer
services
 Internet banks must offer all conventional services
on the internet for attracting more customers.
 The internet banks should have efficient and effective
feedback complaint management services.