Professional Documents
Culture Documents
Volume
Pitch
Quality
Duration
VOLUME
Hello!
You’ve won!
I like your jacket!
Share us a story!
Nice to see you!
PITCH
- Ah – huh!
• Relax and go
• Learn to breathe properly
• Watch your posture
• Train your ears
• Use enough volume to be effective
• Develop resonance in your voice – hum
• Work for a pleasant quality
• Don’t talk through your nose
• Don’t speak in a dead monotone
THE SPEECH TECHNIQUES
• INFLECTION or INTONATION
• EMPHASIS or GIVING LIFE to words
or group of word
• PHRASING or grouping of words as
a unit of thought
• ACCENTUATION or STRESS
• ARTICULATION or ENUNCIATION
• BLENDING
INFLECTION or INTONATION
A. Rising Intonation Pattern – used for questions
answerable by a YES or a NO
Activity One:
A. (Company name) ,good morning.
B. May I speak with Mr. Robinson, please? This is Diana/Jim
Curtis of _______
A. Could you hold the line, please? I’ll check if he’s around.
I’m sorry, Miss/Mister Curtis. Mr. Robinson is in
conference right now. Would you like to leave a
message?
B. Yes, please. Could you ask him to return my call anytime
today? He has my number.
A. I’ll do that, ma’am/sir.
B. Thank you very much.
A. You’re welcome.
Let’s Practice
ceremony
ARTICULATION
THIRTEEN THIRTY
FOURTEEN FORTY
FIFTEEN FIFTY
SIXTEEN SIXTY
SEVENTEEN SEVENTY
EIGHTEEN EIGHTY
NINETEEN NINETY
Words accented on the
first syllable
comfortable ceremony catholic
orchestra applicable ancestor
miserable theater monastery
protestant impious category
honorable charitable circumstances
admirable lunatic cemetery
Arabic melancholy preferable
vegetable orator senator
Words accented on the
second syllable
adventure committee inevitable
PRACTICE