It can be defined as the delivery of government

services and information to the public using electronic

means.

It extends beyond provision of on-line services and

covers the use of IT for strategic planning and reaching
development goals of the government. 
OBJECTIVES OF E-GOVERNANCE

EXTERNAL OBJECTIVE
To fulfill the public’s needs and expectations satisfactory on the front-
office side, by simplifying the interaction with various online services.

INTERNAL OBJECTIVE

To facilitate a speedy, transparent, accountable, efficient and effective

process for performing government administration activities.
DELIVERY MODELS OF E GOVERNANCE

Citizens

Govt .

Govt. Business
 Government-To-Citizen (G2C)

Attempts to make transactions, such as payment of taxes,

renewing licenses and applying for certain benefits, less time
consuming and easy to carry.

Facilitates citizen interaction with government.

Strives to enhance access to public information through

the use of websites and kiosks.
Government-To-Business (G2B)
Model through which Govt. agencies and Businesses
interact with each other more efficiently than they usually
can off the web.
Includes both the procurement of goods and services by
the government as well as the sale of surplus
government goods to the public on line.

Support the idea of a virtual workplace in which a

business and an agency could coordinate the work on a
contracted project by sharing a common site to
coordinate online meetings, review plans and manage
progress.
Government-to-Government (G2G)

Involves sharing data and conducting electronic exchanges

between various governmental agencies.

Helps in cost savings, which is achieved by increasing the

speed of the transactions, reduction in the number of
personnel necessary to complete a task, and improving the
consistency of outcomes.
ADVANTAGES OF E-GOVERNANCE

•Simplify Processes

•Environmental Bonuses

•Democratization

•Speedy, Efficient and Convenient

 NATIONAL E-GOVERNANCE ACTION PLAN

Approved in 2003.

Attempt to lay the foundation and provide impetus for

long-term growth of e-governance within the country.

It proposed to create the right governance and institutional

mechanisms at the center, state and local levels to provide a
citizen centric and business centric environment for
governance.
Made all Government services accessible to the common man in his locality.
Various E-Governance Projects in
States
E-Governance in Andhra Pradesh
To take the technology to the rural people, I T & C department had discussions with M/s
Hewlett Packard Ltd., USA who made a preliminary work on the project “World e –
Inclusion” and have taken up the project for pilot launching at Kuppam in Chittor
District.
E-Governance in Orissa
The state took initiatives to computerise various departments, which started in mid 80’s
with a few isolated initiatives. But since year 2000 the state has taken up statewide
planned initiatives, which includes policies, infrastructure and software application
development specifically to create an ICT enabling environment to enable citizen
centric service delivery.
E-Governance in Rajasthan
The idea is of SMART (Simple, Moral, Accountable, Responsive and Transparent)
governance. In the last one year,fast inroads have been made in the area of expansion
of e-mitra project, Rajasthan State Wide Area Network (RSWAN) local area network in
Secretariat (SecLAN), creation of State Data Centre (SDC) and projects have been
initiated with a view to implement the e-governance system effectively.
 E-Governance - Key Challenges for India

•Clarity in objective setting

•Lack of it literacy and awareness regarding benefits

regarding benefits of e-governance.

•Underutilization of existing ICT infrastructure

•Attitude of Govt. departments

•Ensuring service delivery

•Localization