Professional Documents
Culture Documents
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Ken Blanchard
mhe Key to developing people
is to catch them doing
something right
Look up for opportunities for praising the good
work of your people, than waiting for an occasion
to comment on their bad work
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¦one of us is as smart as
all of us
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Yf you want to know why
your people are not
performing well, then
step up to the mirror and
take a peek
Ensure that you help your people to win.
Honestly!
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mhink Big!
Act Big!
Be Big!
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aeel great - that is, you have confidence in you that
you can do anything when someone else does it. All
you need is to work for what you believe you can. @@
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Real communication
happens when people feel
safe
Encourage people to give feedback. Make them
comfortable when the communicate with you.
Listen, don¶t argue. Actively participate when one
communicates. Above all compliment
communication. mhank the communicator if
appropriate. on¶t let one down, by
inappropriately quoting one.
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ëithout Vision,
the people perish
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eople without information
cannot act responsibly; eople
with information are
compelled to act responsibly
ëhen you give responsibility to people, give them
sufficient knowledge to exercise their authority.
Your receptionist needs all the information of the
company, than needing to refer someone to answer a
query of a caller. Your worker needs to know what
purpose the end product of his labor is put into.
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Ynquire within
Respond to your inner voice as often as you can.
Yt tells you what is right and what is wrong. Yn a
given situation, if your inner voice is not able to
guide you, ask people to help you. -hare your
reflections with people who would understand.
Life is a beautiful play for those who inquire
within.
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eople in Organizations
need to develop
fascination for what
doesn¶t work
Every mistake you commit is another opportunity to
learn. -o, look up for anything that strikes your eye
as mistake and examine it.
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Consistency isn¶t
behaving the same way
all the time.
Being consistent means, not behaving the same
way for every thing, same way for similar
things. mhe message is µEnsure your responses
are predictable¶.
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Yt¶s surprising how much you can
accomplish, if you don¶t care
who gets the credit
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ucks quack;
Eagles soar.
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make responsibility to
make relationships work.
making efforts to make relationships work
should be a constant endeavor in every
sphere. aor there are numerous variables that
may cause breakdowns, whether you like it or
not. Yt is the individual¶s responsibility to
keep them safe, by one¶s conduct, initiative
and compromise.
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¦ew moday;
Obsolete tomorrow.
moday is different from yesterday. Almost in
everything. aind out, what ticks today than
wondering why yesterday¶s technique did not
work out today!
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urpose has to do with one¶s
calling - deciding what business
you are in as a person.
mhe responsibility of deciding your life and
career is with you. You seek for that which will
make you satisfied when you start your life¶s
mission. ëork for that and work on that. Others
may see you differently some times. Yt is your
effort that would make others see you the same
way as you want them to see you!.
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