Manage -to have control of something and to take care of and make decisions
Change -to make a difference -an alteration of an organization’s environment, structure, technology and people. 2 KINDS OF ORGANIZATIONAL CHANGE
1.Change imposed by circumstances
2.Change that is planned and adopted to encourage growth and development. How do we manage change? • Clearly define the change and align it to organizational goals. • Determine impacts and those affected. • Develop a communication strategy. • Provide effective training. • Implement a support structure. • Measure the change process. JOHN KOTTER The five building blocks of successful change Awareness of the need for change