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Stake holders in business
1. Customers
2. Suppliers
3. Investors
4. Workers
5. Government
6. Public
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elivering their expectations at minimum
cost is business management

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Œevenue maximization

Profit maximization
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ºCustomer satisfaction
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ÑSet business 
external
customers¶ 
in world class
competitive environment
ake POA to meet the targets derived out
of business objectives

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Gow do we take our company to 






We have to look at 





and practices to make our company a world
class company


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†What is World Class anufacturing?
ÑBeing competitive in world class
Achieving world class objectives of Quality,
Cost and elivery
(quality, price, delivery speed, delivery
reliability, flexibility and innovation)
Practicing industry best practices as a
means for achieving the above 
†Gow WC is practiced?

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 ÑBy maximizing performance in the chosen
areas in order to maximize competitiveness
‡ Œesources are unlikely to allow improvement
in all areas
‡ Organizations should prioritize areas for
improvement after studying customer needs
and competitive action

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‡ The performance in prioritized areas must
be measured and targets must be fixed in
measurable terms

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‡ The priorities will change over time and must
therefore be reviewed.
ÑWC companies strive to eliminate waste
and create lean organizations, resulting in
higher productivity

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 Ñ'ocus on anufacturing Velocity
Speed of total throughput from order
capture through delivery, setting new
standards for delivery without the heavy
dependence on inventory

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Sequential methods of performing work are
being replaced with concurrent methods to
compress time

'unctional and hierarchical divisions of

duties are replaced by team-driven activities
(Cross functional teams)

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Ñ'ollowing is the philosophy of WC
companies in their processes
Ñoing it right the first time
ÑZero efects
ÑJust-in-time
ÑGigh employee involvement
ÑStatistical process control

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The technique "Single inute Exchange of
ie" or ³SE (Quick changeover) provided
a structured approach to doing this

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Group technology cells
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odern companies follow Japanese
manufacturing philosophy in their efforts to
be world class |‰