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PRESENTED BY:-

ASHISH CHAUDHARY
SAMARJYOTI DAS
ANKUR BARUAH
RISHAV TALUKDAR

A PRESENTATION ON JOB
SATISFACTION
WHAT IS JOB SATISFACTION?

 Job satisfaction is the feeling of pleasure and


achievement which an employee experience
at their job , when the work is worth doing ,
or the degree to which their works gives them
satisfaction.

 Job satisfaction is the collection of feelings


and beliefs people have about their current
jobs.
DEFINITION

 Job satisfaction is the level of contentment a


person feels regarding his or her job. This feeling
is mainly based on an individual’s perception of
satisfaction.
HOW SATISFIED ARE PEOPLE IN THEIR JOBS?

 71 % of the Indian
employees surveyed are
satisfied with their jobs.

 These numbers are 8 %


points higher than the
Asia – Pacific norms.
 People are on average satisfied with their jobs,
with the work itself, with the supervisors and co-
workers.

 However they tend to be less satisfied with their


pay and with promotion opportunities.
WHAT ARE THE CAUSES OF JOB SATISFACTION?

 Nature of Work :-
There is a strong correspondence between how well
people enjoy the social context of their workplace
and how satisfied they are overall.

 Relationship with Supervisor and Colleagues :-


Interdependence , feedback, social support and
interaction with co-workers are strongly related to
job satisfaction even after accounting for
characteristics of work.
 Rewards :-

“Employees are more satisfied when they feel they are rewarded
fairly for the work they do,” notes the National Business Research
Institute. An institute survey of more than 15,000 workers found that
employees who feel they are rewarded fairly experience less job-related
stress. Rewards don’t mean compensation alone, however. Health
insurance, dental insurance, vacation time and retirement plans also fall
into this category.

 Opportunities :-
Workers want to be able to use their skills and abilities in a way that
contributes to the organization, says the Society for Human Resource
Management. In addition to promotional opportunities, workers also
want to be challenged on the job.
 Supervision :-

Job satisfaction increases when employees have a good relationship


with their immediate supervisors. Communication between workers
and an organization’s leadership also plays a strong role in job
satisfaction. Managers should share information with employees
regularly and open the door for two-way communication.
Employees should also have avenues to share feedback and
suggestions with management.

 Job Security :-
Employees enjoy their work more when they aren’t worried about
losing their jobs. In the SHRM survey, employees of mid-sized and
large businesses placed more weight on job security as a job-
satisfaction factor than workers at small companies did.
What are the benefits of Job
Satisfaction?
 Job Satisfaction and Productivity:- An employee who is a
poor performer will get fewer rewards and will be less satisfied
with his job experience and an employee who is good performer
will get more rewards and will be more satisfied.

 Job Satisfaction and Employee Turnover:- Unlike the


relationship between satisfaction and performance, research has
concluded a moderate relationship between job satisfaction and
turnover. High employee turnover is a matter of concern for the
management as it disrupt the normal operations and continuous
replacement of employees who leave the organization is costly
and technically undesirable.
 Job Satisfaction and Union Activities:- It has been proved that
satisfied employees are generally not interested in unions and
they do not perceive them as necessary. Job satisfaction has
proved to be the major cause of unionization. The employees join
the unions because they feel that individually they are unable to
influence changes which would eliminate the causes of job
dissatisfaction. The level of union activities is related to the level
of job dissatisfaction.

 Job Satisfaction and Safety:- When people are dissatisfied with


their jobs, company and supervisors, they are more prone to
experience accidents. An underlying reason for this is that
dissatisfaction lakes one’s attention away from the task at hand
and leads directly to accidents. A satisfied worker will always be
careful and attentive towards his job.
 Other effects of Job Satisfaction: In addition, there are a
number of other effects brought about by high job
satisfaction. Highly satisfied employees tend to have
better physical and mental health, learn the new job
related tasks easily, and have less job stress and unrest.
Such employees will become more co-operative such as
helping coworkers, helping customers etc.

 Job Satisfaction and Absenteeism:- It has been


conclusively proved that there is an inverse relationship
between job satisfaction and absenteeism. When
satisfaction is high, absenteeism is low and when
satisfaction is low, absenteeism is high. Less satisfied
employees are more likely to be absent from work due to
avoidable reasons. This is known as voluntary
absenteeism as against unavoidable absenteeism which is
due to illness or other emergency reasons.
The Effects of Low Job
Satisfaction
Job Stress :-
When employees are not happy with their jobs, they are much more
likely to experience and report stress on the job. Workers who are
satisfied or happy at work are much less likely to report feeling
stressed out by their job.

Poor Overall Morale :-


When one employee is miserable doing their job, all of the other
employees they come into contact with are going to be affected by
their attitude. If they see someone who is so obviously miserable, it
will begin to color how they view their own jobs. Negative attitudes
can spread through a workplace like wildfire and, if they are not
improved, the overall morale of the employees will take a sharp
decline.
 Lack of Productivity :-
Low job satisfaction, coupled with low employee morale
equals a lack of productivity in the workplace. Again, we
have basic human nature at work. When someone is
unhappy, they don't focus well and they don't pay attention to
their tasks.

 High Employee Turnover Rates :-


Low job satisfaction also creates high turnover rates with
employees. Sooner or later, the employee is going to quit so
that they can find a job they actually enjoy doing. Many
industries such as food service suffer from high turnover
rates and the inability to retain qualified workers.
Measuring Job Satisfaction:-

 Critical Incidence Technique:-


 Job Description Index:- An in-depth study of job
satisfaction among employees to learn what drives job
satisfaction and how we can improve.

 Minnesota Satisfaction Questionnaire(MSQ) :-


Ask yourself : How satisfied am I with this aspect of job??
Example:-
5 = Extremely Satisfied
4= Very Satisfied
3= Satisfied
2= Somewhat Satisfied
1= Not Satisfied
Conclusion
Instead job satisfaction is typically examined as a consequence of workplace stress
and the job demand-control model. Despite this, all together they are important in
providing not only a better understanding of this concept, but as a resource where
job satisfaction can be best understood and measured in different situations.

Care also needs to be taken as there are also numerous ill fitting theories and
measurements which can harm our understanding of job satisfaction. It is also
important to be aware on how job satisfaction impacts on worker health and
productivity, which is explored further in the Job satisfaction: evidence for impact
on reducing psychosocial risks article.

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