Professional Documents
Culture Documents
THE COUNSELING
PROCESS
Prepared by:
Mrs. Melanie M. Quitco
1. Listening/Attending Technique
2. Reflections/Clarification Technique
3. Leading Technique
4. Interpretation
5. Instruction
6. Structuring
7. Capping Technique
The counselor in this stage attempts
to be an active listener, injecting
comments and questions only to start
the client talking and to keep him
going.
In this stage, it is very important that
you are “with” your client PHYSICALLY,
VERBALLY and PSYCHOLOGICALLY.
The counselor has two purposes in
doing this technique;
a. He wants to show the client that he is
listening and trying to understand
him, and he is giving the client the
opportunity to correct him if he
misunderstand;
b. He is trying to help the client clarify
the essence of what he is expressing
in a confused way.
a. Mirroring – repeating almost
exactly what the speaker
says.
b. Paraphrasing – involves using
other words to reflect what
the speaker has said.
c. Clarification
Example:
Client: “My ex-wife phone me yesterday,
she told me that our daughter Liza is
very ill after a car accident. I am feeling
very scared for her. They live in France,
so I am going to travel to see her, and I
have been redundant, I don’t know how I
can afford to go.”
Counselor: “So Dante, you have had some
bad news about your little girl, who has
been involved in an accident. You are
frightened for her and also have
worries over money now you have lost
your job.”
c. Clarification – the counselor clarify his
understanding instead of using a question.
Example:
“My father and my brother are always
fighting, I am really angry with him”