Gabriel kruether

Soumik Das- IIHM16KOL213

Roni Das- IIHM16KOL214

AkashdeepDutta- IIHM16KOL217
Chef Gabriel combines his masterful classic French
training and Alsatian heritage with his love of New York
City to create an invitingly luxurious experience in the
heart of Midtown Manhattan. Sophisticated French
cooking presented in chic, airy environs with salvaged-
wood beams.
A native of Alsace, Gabriel Kreuther was born in a region whose
history has produced one of the most sophisticated cuisines in
France. Raised on his family’s farm in Niederschaeffolsheim, a small
village north of Strasbourg, Gabriel was surrounded by fresh local
produce and seasonal game.
Address: 41 W 42nd St, New York, NY 10036, USA

Hours: Closed ⋅ Opens 12PM

Reservations: gknyc.com, opentable.com, exploretock.com

Phone: +1 212-257-5826Ratings and reviews

4.5 596 reviews
#28 of 10,400 Restaurants in New York City, New York
Travelers' Choice2018 Winner

RATINGS
Food *****
Service ****
Value *****
Food and ambience
French, Contemporary, Vegetarian Friendly, Vegan Options
Awards
• “Best New Restaurant of the Year” by New York's Village Voice.
• The highly selective AAA 5 Diamond Award, 3 Stars from the NY
Times.
• Two Michelin Stars & selection as a member of the esteemed
Relais& Chateaux.
• Gabriel Kreuther Restaurant has also been named to the lists of
“The Best Restaurants in America” for The Daily Meal.
HOURS & LOCATION
41 W. 42nd Street,
New York, NY 10036
212-257-5826
Hours of Operation:
Monday—Thursday
12:00 PM—2:00 PM 5:30 PM—10.00 PM
Friday12:00 PM—2:00 PM 5:30 PM—10:30 PM
Saturday 5:30 PM—10:30 PM, Sunday Closed.
Gabriel Kreuther is a Relais & Chateaux and Two Star Michelin
restaurant looking out onto beautiful Bryant Park in Midtown
Manhattan. We offer a luxurious, upscale Contemporary-French-
American & Alsatian-inspired dining experience with a distinct New
York Spirit.

Also known for its stunning decor, Gabriel Kreuther looks out onto
NYC's vibrant Bryant Park on 42nd street & offers fine-dining in the
upscale dining room (reserve here) or casual dining at the bar and
lounge (walk-in or call) offering "some of the absolute best bar food in
NYC" (Grub Street).
Two Savory Courses $68, Each
additional savory course $29. Three
Courses $87: Two Savory, One
Dessert. Wine Pairing: $39, $51

Three Course Prix Fixe $115. Orders

must be placed before 6:30 pm, and
requires full participation of the table
 Overall ratings and reviews
Reviews can only be made by diners who have eaten at this
.
restaurant
4.7 based on recent ratings
4.8 Food
4.7 Service
4.7 Ambience
4.2 Value
Noise -- Quiet
93% of people would recommend it to a friend
5
4
3
2
1
Unique selling point
• The restaurant has a bar and a dining room, also inspired by
Alsatian architecture. At the bar, they highlight the "The Black
Rose" cocktail – a perfect blend of rum, blackberries,
rosemary and lemon, resulting in a strong cocktail, but with a
delicate flavor, just like its surroundings.
• In the dining room you can enjoy a unique and authentic
gastronomic moment. The experience starts brilliantly with a
surprising amuse-bouche: puffed rice cracker with nori algae,
marinated Cobia, white pepper-peanut dust.
• From this tasting, we’d also like to refer the fennel-cockle
velouté, with blue shrimp, seven-grain tuile and watercress
granite; as well as the herb crusted Hawaiian Mero, melted
young leeks, bouchot mussels and pimento nage.
PHYSICAL GIFT CARDS
Gift cards are redeemable exclusively at Gabriel Kreuther and are non-
refundable.
Gift cards are not redeemable for cash and may not be replaced if lost or stolen.
All sales are final.
Reservations are required for all guests dining with gift certificates.
Please email office@gknyc.com to reserve for the Main Dining Room, Lounge,
or Kitchen Table PHYSICAL gift cards will be issued direct from the restaurant
and mailed to the recipient via USPS Priority (+$10).

DIGITAL gift cards will be emailed directly to the recipient with a code to redeem
while dining at Gabriel Kreuther.
Reservations are required for all guests dining with gift certificates.
Please email office@gknyc.com to reserve for the Main Dining Room, Lounge,
or Kitchen Table.
MAJOR COMPLAINT AND NEGATIVE FEEDBACK
1-Dined on November 25, 2018
Name- N/A (VIP)
Overall the food was disappointing!

2-Dined on November 2, 2018

Name- Perla
After our dinner, which was perfect, I gave some tip, but our waiter came
back telling me that I had to give a tip of 15-20 % ! I think this is very rude
and impolite to tell me what kind of tip I have to give.

RECOVERY
• Replenishment of the dish.
• Complimentary drink.
• The restaurant manager apologized for the improper behavior of the
waiter.
SOP TO ELIMINATE SAME KIND OF
COMPLAINTS

 Proper briefing to all the food & beverage staff

along with the food production staff.
 New dishes should be introduced into the menu.

 Executive chef should look after his kitchen

employees .
 If required new employees should be hired and
replaced with the old ones who are not suitable
for the job.
 Proper grooming and etiquettes are must.

 Ensure a good body posture.

 Try to upsell while clearing the table.

CONTD.
 Keep constant eye contact and make sure the
guest has not to call for you.
 Any special request which the employee is not
familiar with , please cross check with the chef
before confirming to the guest.
 We should also pay attention and listen to our
employee who is not doing well because of some
personal issues.
 Give clear behavioral feed back to the employees.
DETAILED CONCEPT OF THE EVENT
FRENCH CULTURES FESTIVAL
Each year in March, the Cultural Service of the French
Embassy in Houston organizes the French Cultures Festival
(FCF) in Texas, Oklahoma, and Arkansas. One of the major
objectives of the French Cultures Festival is to create
awareness of the diversity of contemporary French culture
and to stimulate exchanges with the public.
DURATION AND TIME
DATE- 1stFEB – 3RD FEB, 2019
TIMING- 6:30pm to 11:30pm

TARGET MARKET
• Youths
• Office employees
• Businessmen
• Local people
MENU

Starters
NON-VEG
 Salmon mousse choux pastries
 Pork Rillettes
VEG
 Cheesy vegetable stuffed eggplant
 Creamy Mushroom and Mussel Tart

MAIN COURCE
NON-VEG
 Lyon-Style Chicken with Vinegar Sauce
 Coq au Vin
VEG
 Ratatouille
 Au gratin
CONTD.
Dessert
 Mousse
 Crème brulee
 Profiterole
 Charlotte

Cocktails
 6TH & 42ND
(Grapefruit • Campari • Demarara •Crémant) $18
 MR. MOSES
(Rye • Crème de Cacao • St. Elisabeth Allspice • Cinnamon ) $21
 GK MARTINI
(Dry Gin • Rosemary-infused Dry Vermouth • Orange Bitters• Olive Oil) $22

Mocktails
 IN EARNEST
(Seedlip Spice 94 • Clarified Pear Juice • Ginger • Honey • Lemon) $12
 ALONG THE LAWN

(Seedlip Garden 108 • Pineapple • Lime) $12

CONTD.
Wines
Red
Chateau Haunt Rian - $14
white
Chateau moncontour - $15
Sparkling
Cremant d’ Alsace -$20
POSTER DESIGN

Date:1ST FEB - 3RD FEB, 2019

Timing- 6:30pm 11:30pm
Venue – Gabriel kreuther
restaurant
BANNER DESIGN

Experience the royal

French cuisines

DATE: 1ST FEB -

3RD FEB, 2019
Timing- 6:30pm
11:30pm
Venue – Gabriel
kreuther restaurant
MARKETING STRATEGY
 Distribution of pamphlets.
 Digital marketing on televisions and social media.
 Advertisement banners in New York Time Square and
news papers.
 Encourage vendors and staff to promote the event.
 Offer group tickets at competitive prices.