Knowledge Management

Information System
importa

about
types
KMIS
Value
chain
nce

- A Presentation By
ANMOL GUPTA, 09
MBA SEMESTER 2
 WHAT IS KNOWLEDGE MANAGEMENT ?

Knowledge management is the systematic

management of an organization's knowledge
importan

assets for the purpose of creating value and

KMIS
types
Value
chain

meeting tactical & strategic requirements.

ce

Consists of FIVE major tasks

• Create/capture
• Tag
• Store/retrieve
• Manage/review
• Distribute/publish
 KNOWLEDGE HIERARCHY
Knowledge Management

HIERARC
Tacit Knowledge Explicit Knowledge

HY
 Tacit  Explicit
Knowledge
• This type of • This type of knowledge
knowledge exists in can be
people’s heads, not Information » Processed by information
articulated or systems
documented » Codified and recorded
Data » Archived and protected

3
 KNOWLEDGE MANAGEMENT
INFORMATION SYSTEM
Any kind of IT system that stores and retrieves knowledge improves
collaboration, locates knowledge sources, mines for hidden
importa

knowledge, captures and uses knowledge, or in some other way

about
types
Value

KMIS
chain

enhances the KM process.

nce
 TYPES OF KMS
importa

history
about
types
nce
Value
chain

Enterprise wide Knowledge Intelligent

KMS Work Techniques
Systems
importan
ce Value chain

Value
chain
types
KMIS
about
MPORTANCE OF KMIS
• Improved performance

importan
• Competitive advantage

about
KMIS
types
Value
chain
• Innovation

ce
• Sharing of knowledge
• Integration
THANK YOU